Administrative Support Specialist

4 weeks ago


Banbury, Oxfordshire, United Kingdom Anchor Hanover Full time

As an Administrative Support Specialist at Anchor, you will play a vital role in ensuring the smooth operation of our care home. Your responsibilities will include implementing and maintaining effective administration and financial systems, providing accurate information as required, and ensuring admin processes and documentation are in place.

Key Responsibilities:

  • Implementing and maintaining effective administration and financial systems to meet location, customer and any external requirements.
  • Providing accurate information as required and ensuring admin processes and documentation are in place.
  • Managing transactions in line with financial procedures and ensuring reporting systems are maintained in the absence of the manager.
  • Complying with CQC essential standards and Anchor procedures.

Requirements:

  • Level 2 Business Administration or Customer Service Level 2.
  • Previous experience of working in an office environment.
  • Understanding of financial procedures, debt management, income collection and payroll processes, along with budget management.
  • Managing customers' personal monies and an understanding of confidentiality and data protection within a care setting.
  • Health & safety in the workplace.

What We Offer:

  • Computer literate with experience of a variety of IT packages.
  • Well organized with good planning skills.
  • Able to produce and present numerical data accurately with attention to detail. Able to work individually and as part of a team.

About Anchor:

Anchor is England's largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life.

We're not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities.

A Rewarding Environment:

  • Gym, fitness and wellbeing discounts.
  • Mental health support.
  • Flexible working options.
  • Pension plan – contribute between 4% and 8% and we'll match it or better.
  • Quick and easy pension transfer service.
  • Savings and financial advice, loans, free life assurance.
  • Discounts on shopping, holidays, phones, technology and more.
  • Ongoing personal and professional development programme.
  • Leadership Pathways online learning resources.
  • Career progression and promotion opportunities.


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