Technical Support Specialist

3 days ago


Plymouth, Plymouth, United Kingdom CK Group Full time
Job Overview

We are seeking a highly skilled Engineering Technician to join our team at CK Group, based in Plymouth. This is an exciting opportunity to work on-site, supporting production and minimising downtime.

The Role:

This Engineering Technician role will provide comprehensive technical support to Production Technicians, resolving complex equipment breakdowns and improving manufacturing processes.

  • Provide expert technical guidance to resolve machine-related faults and improve productivity.
  • Act as a process expert for specific equipment, sharing knowledge and best practices with the team.
  • Mentor junior technicians, fostering their development in fault diagnosis and technology utilisation.
Responsibilities:

The successful candidate will be responsible for:

  • Utilising technology, including PCs, HMI screens, and MES, for effective fault diagnosis and equipment management.
  • Identifying and implementing improvements to existing equipment, focusing on cost reductions, productivity, quality, and health & safety.
  • Assisting Project and Process Groups during the installation and start-up of new equipment, contributing to continuous improvement programmes.
Requirements:

To succeed in this role, you will need:

  • A minimum of a Level 3 qualification in Mechanical or Electrical Engineering, or equivalent experience.
  • Proven experience in a similar high-volume assembly and manufacturing environment.
  • Proficient IT skills for operating SAP systems to log maintenance, order parts, and diagnose faults using data.
  • Strong engineering aptitude with the ability to fault find and resolve technical problems.

Salary: £35,000 - £45,000 per annum



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