Technical Support Specialist

2 days ago


Plymouth, Plymouth, United Kingdom Schneider Electric Full time

Job Overview

We are seeking a Technical Support Specialist to join our Schneider Electric team. This role requires excellent customer service skills and a strong understanding of the Heating Industry.

You will be responsible for troubleshooting and providing advice on installation and commissioning of heating controls, as well as assisting in the development and delivery of training on new and existing products.

  • Provide technical support to distributors, installers, sales teams, and end-users via various channels.
  • Collaborate with Sales Managers to specify products for projects.
  • Analyze and log product failures.
Key Requirements
  • Experience within a technical or plumbing and heating background is essential.
Desired Skills
  • Familiarity with 18th Edition IEE Regulations is preferred, although training will be provided.
What We Offer

A competitive salary, bonus scheme, and comprehensive benefits package including:

  • 28 days annual leave + public holidays
  • Holiday buy & sell programme
  • Pension scheme
  • Employee share ownership programme
  • Variety of health & wellbeing support options
  • Gym flex
  • Open talent market (internal mobility opportunities)

Estimated Salary Range: $65,000 - $85,000 per annum based on location and industry standards.



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