Customer Service Coordinator
4 weeks ago
Job Title: Customer Service Coordinator
Job Summary: We are seeking a highly organized and detail-oriented Customer Service Coordinator to join our team at Wild Recruitment. As a Customer Service Coordinator, you will be responsible for providing proactive customer communication and monitoring customer retention.
Key Responsibilities:
- Process new contracts for preventative maintenance agreements
- Process new customer quotes
- Liaise and build relationships with existing clients
- Input/process new contracts onto the CRM database
- Liaise with internal teams to ensure all customer queries are dealt with promptly
- Liaise with third-party suppliers
Requirements:
- Excellent attention to detail
- Strong communicator and ability to build relationships with ease
- Self-motivated
- Organised
- Must be a team player and want to develop the role further
Working Hours: Monday to Friday, 09:00am - 17:00pm
Benefits:
- Free parking
- 20 Day holiday plus bank holidays
- Christmas shut down - not taken from annual leave allowance
- Chill out space with a sofa and free tea/coffee
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