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Collections and Field Management Representative

1 month ago

Watford, Hertfordshire, United Kingdom Orbit Full time
Job Summary:
">Orbit Services 2000 Ltd invites applications for the position of Field Collections Agent. As a key member of our team, you will be responsible for resolving customer disputes, collecting payments, and maintaining accurate records.

We offer a competitive salary package, including a basic salary of £28,974 per annum, a car allowance of £4,200, and the potential for a monthly bonus of up to £6,000. This translates to a total annual earnings potential of £39,174.

In addition to the financial benefits, we provide our employees with a comprehensive benefits package, which includes 31 days holiday, discounts and cash back at high-street shops, and flexible working patterns.

The ideal candidate will possess excellent communication skills, be able to work independently, and have a clean driving licence with access to a vehicle for work.

We are based in the Watford region and cover a wide area. If you're passionate about delivering exceptional customer service and have a strong work ethic, we encourage you to apply

Key Responsibilities:
  • Deliver exceptional customer service through personal interactions
  • Collect payments and negotiate repayment plans
  • Maintain accurate records using an iPad
  • Collaborate with colleagues to resolve complex customer issues

Requirements:
  • Excellent communication and interpersonal skills
  • Ability to work independently with minimal supervision
  • Full driving licence and access to a vehicle for work
  • Basic computer skills and comfort with using an iPad

Benefits:
  • Competitive salary package (£28,974 - £39,174)
  • Car allowance (£4,200 per annum)
  • Monthly bonus up to £6,000
  • 31 days holiday (including bank holidays)