HVAC Service Administration Manager

1 month ago


East Grinstead, West Sussex, United Kingdom Clearwater People Solutions Full time

Clearwater People Solutions requires a highly organized and skilled Senior Service Coordinator to oversee the effective administration of the service calendar.

The estimated salary for this position is £50,000 - £60,000 per annum.

Key Responsibilities:

  1. The Senior Service Coordinator will be responsible for coordinating and scheduling engineers to ensure service level agreements are met.
  2. Acting as the dedicated account manager for allocated sites, the Senior Service Coordinator will schedule proactive maintenance visits, remedial works, and call-outs as necessary.
  3. Proactive arrangement of key account check-ins and reporting on the status of contracts and outstanding works while building relationships with stakeholders are key aspects of this role.
  4. The Senior Service Coordinator will also be responsible for processing quotations, invoices, and purchase orders using the company's accounts software.
  5. Quality checking engineering reports following attendance at allocated sites and issuing copies to clients promptly are also key responsibilities.
  6. Tracking contract billing on the maintenance balance sheet to ensure renewals are managed 90 days prior to expiration is a critical task.

Skills and Qualifications:

  1. A background in coordination or scheduling within the HVAC sector, facilities maintenance, or contract management in small works engineering is essential.
  2. Strong IT skills and experience of using accounting software are desirable.

Company Overview:

CLEARWATER PEOPLE SOLUTIONS IS A RECRUITMENT CONSULTANCY WITH EXPERTISE IN PROVIDING HIGH-QUALITY TALENT TO BUSINESSES ACROSS THE UK. WE SPECIALIZE IN MANAGING AND COORDINATING CONTRACTS FOR OUR CLIENTS, ENABLING THEM TO FOCUS ON THEIR CORE BUSINESS ACTIVITIES.



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