HVAC Service Administration Manager
1 month ago
Clearwater People Solutions requires a highly organized and skilled Senior Service Coordinator to oversee the effective administration of the service calendar.
The estimated salary for this position is £50,000 - £60,000 per annum.
Key Responsibilities:
- The Senior Service Coordinator will be responsible for coordinating and scheduling engineers to ensure service level agreements are met.
- Acting as the dedicated account manager for allocated sites, the Senior Service Coordinator will schedule proactive maintenance visits, remedial works, and call-outs as necessary.
- Proactive arrangement of key account check-ins and reporting on the status of contracts and outstanding works while building relationships with stakeholders are key aspects of this role.
- The Senior Service Coordinator will also be responsible for processing quotations, invoices, and purchase orders using the company's accounts software.
- Quality checking engineering reports following attendance at allocated sites and issuing copies to clients promptly are also key responsibilities.
- Tracking contract billing on the maintenance balance sheet to ensure renewals are managed 90 days prior to expiration is a critical task.
Skills and Qualifications:
- A background in coordination or scheduling within the HVAC sector, facilities maintenance, or contract management in small works engineering is essential.
- Strong IT skills and experience of using accounting software are desirable.
Company Overview:
CLEARWATER PEOPLE SOLUTIONS IS A RECRUITMENT CONSULTANCY WITH EXPERTISE IN PROVIDING HIGH-QUALITY TALENT TO BUSINESSES ACROSS THE UK. WE SPECIALIZE IN MANAGING AND COORDINATING CONTRACTS FOR OUR CLIENTS, ENABLING THEM TO FOCUS ON THEIR CORE BUSINESS ACTIVITIES.
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