CRM Training Manager

2 weeks ago

Milton Keynes, Milton Keynes, United Kingdom Oriflame India Pvt. Ltd. Full time

Due to the expansion of the Global CRM team, we are seeking a CRM Training Manager to lead the training workstream in the global expansion and rollout of Salesforce Marketing Cloud to Oriflame's international markets.

Your Responsibilities
  • Lead the training workstream in the global expansion and rollout of Salesforce Marketing Cloud to Oriflame's international markets.
  • Be the internal Salesforce Marketing Cloud knowledge champion, supporting our global and local CRM team in getting closer to the consumer, providing knowledge sharing and developing key trainings that enhance the skill sets of our teams.
  • Be an expert in Salesforce Marketing Cloud, training others to build journeys and campaigns using varied contact methodologies.
  • Work with the global CRM Manager to analyze the reporting of email campaigns, comparing performance against targets and using insights to support and influence the development of future optimization.
  • Support the wider technical and global CRM team in the planning and execution of email campaigns.
  • Experience and expertise in Salesforce Marketing Cloud training.
  • Strong understanding of CRM KPIs and principles.
  • Confidence in complex project and transformational environments.

At Oriflame, we offer a dynamic culture, meaningful work, and professional growth. As an employer, we empower our people to meet their challenges, have an entrepreneurial spirit, and deliver on our brand promise.

Oriflame is a leading company in direct sales of cosmetics and wellness, offering a wide range of high-quality beauty products and a unique opportunity to join us as a Brand Partner and start your own business.

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