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Customer Service Representative

2 months ago

East Kilbride, South Lanarkshire, United Kingdom Arnold Clark Group Full time
About the Role

We are seeking a highly motivated and results-driven Internal Sales Consultant to join our team at Arnold Clark Group. As a key member of our EV business strategy team, you will play a crucial role in driving the growth of our EV charger installation company, Bumblebee.

Key Responsibilities
  • Develop and maintain a pipeline of opportunities with clients to design, build, and install EV charging infrastructure.
  • Provide exceptional customer service and support to internal and external clients, responding to sales enquiries via telephone, email, and face-to-face interactions.
  • Build strong relationships with clients to identify and capitalize on sales opportunities.
  • Collaborate with the team to create and deliver achievable targets and objectives.
Requirements
  • Proven experience in sales and customer service, with a strong track record of meeting and exceeding targets.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • IT literacy and proficiency in using sales and customer relationship management software.
  • Ability to work well under pressure and deliver work to tight deadlines.
  • Proactive and can-do attitude, with a strong commitment to delivering exceptional results.
What We Offer
  • A competitive salary and bonus/commission structure.
  • A comprehensive benefits package, including contributory pension scheme, private medical insurance, and generous retail discounts.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment, with a strong focus on teamwork and collaboration.