Director of Operations

1 day ago


Chatham, Kent, United Kingdom Compass Group UK Full time
About the Role

As a key member of our team, you will be responsible for managing the contract to deliver high-quality food and beverage services across all areas. You will work closely with clients to maintain positive relationships and ensure the smooth planning of resources to deliver exceptional service.

Responsibilities
  • To assist in the overall efficient management of the contract to ensure great quality, consistent food and beverage services
  • Maintain positive client relationships
  • Ensure the smooth planning of resources to deliver a first-class service to clients and customers
  • Assist in the management, recruitment, development, and training of team members
  • Ensure the contract is fully compliant with company policies and procedures
  • Deliver on the agreed financial budget and run commercially in line with net income and cost targets
Requirements
  • Previous experience in contract catering
  • Previous experience in facilities management
  • Experience of leading and managing teams to deliver results
  • Track record of growing sales and retaining business
  • Excellent written and oral communication skills
  • Strong leadership with the ability to motivate and engage teams
  • Ability to liaise with colleagues, customers, and clients at all levels
  • Quality and process driven with particular focus on delivering results
  • Compliant with Company policies and procedures in line with client agreements
  • IT Literate (MS Office, Email)
Benefits
  • A free meal or equivalent subsidy while working
  • Exclusive travel discounts with various providers
  • Discounts on food shopping at various supermarkets
  • Access to a Digital GP and wider healthcare benefits
  • Up to 44% off cinema tickets
  • Emails with discounts and savings
  • Cash rewards for using various brands
  • Free wellness and exercise classes
  • Shareable discounts with friends and family
  • Contributory pension scheme
  • Career development opportunities


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