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Porsche Ambassador

2 months ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom JCT600 Full time

Porsche Host Role

About the Job:

We are seeking a highly skilled and enthusiastic Porsche Host to join our team at JCT600. As a Porsche Host, you will be the first point of contact for our customers, providing a warm and welcoming experience that sets the tone for their visit.

Key Responsibilities:

  • Ensure all visitors receive a professional and courteous welcome, setting the tone for a positive experience.
  • Care for and provide refreshments to customers and visitors, demonstrating our commitment to their comfort and satisfaction.
  • Assist as necessary to maximize the customers' comfort while they are on site, providing exceptional service and support.
  • Maintain a basic knowledge of our products and services to answer basic sales and service enquiries from customers.
  • Ensure cleanliness and tidiness of customer-facing areas, maintaining a high standard of presentation and image.

Requirements:

  • Excellent communication skills, with the ability to communicate clearly and unambiguously with customers, colleagues, and other stakeholders.
  • The ability to quickly build rapport with and inspire confidence in customers, providing a personalized experience.
  • A customer-centric approach, always striving to deliver service above customer expectations.
  • An impeccable standard of personal presentation, reflecting positively on our brand and values.
  • A passionate, enthusiastic, proactive, and professional approach, embodying our company culture and values.

What We Offer:

  • Market-aligned salary dependent on experience.
  • A life assurance plan and a company pension subject to T&Cs.
  • 26 days annual leave, increasing to 28 days at 5 years' service and 30 days at 10 years' service (from 1st July 2022) plus bank holidays.
  • Flexible and hybrid working policies.
  • 26 weeks paid maternity leave and 4 weeks paid paternity leave.
  • A range of training and leadership development programs.
  • Colleague referral scheme worth up to £1000 per referral.
  • Preferential Service Rates (including family and friends).
  • Long service reward and Loyalty incentives.

About JCT600:

We are committed to making JCT600 the best place to work, treating our colleagues with respect and supporting their development. We aim to create a sense of fun, caring, and teamwork that is unrivalled in our industry. Our ambition is to make JCT600 the best place to shop, providing a unique and personalized experience for our customers. We value diversity and inclusion, providing equal opportunities to all candidates and employees.