Customer Service Ambassador

3 weeks ago


Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

Role: Receptionist/Showroom Host

Location: Our Dealership

Hours: 15 hours, Saturday and Sunday

Salary: Competitive National Living Wage

Benefits: Life assurance and pension scheme, discounted car purchase scheme, servicing and bodyshop services, discounted shopping portal and more

We are passionate about our people and our customers. As part of the Constellation Automotive Group, there are huge opportunities for you to find your place and build the career you want with us.

The Role

As the Receptionist/Showroom host, you will be the first point of contact for our customers and visitors, providing a warm welcome as they enter the dealership. You will be based on reception, taking inbound calls, transferring calls, speaking to customers, and supporting the dealership with any administration duties as required.

What You'll Do

  • Greet all dealership visitors in a friendly and professional manner, assisting with queries and passing to the relevant department or team member
  • Take phone calls and respond to queries as appropriate, transferring to the correct individual or team
  • Provide refreshments for dealership visitors and ensure the seating and refreshment area is tidy and fully stocked
  • Deal with incoming and outgoing mail and deliveries
  • Assist with administrative tasks as required

We are committed to providing equal opportunities for all employees and applicants. If you would like to know more about this opportunity, or a career at Marshall Motor Group, please apply online and one of our recruitment specialists will be in touch.



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