Retail Sales Associate

2 days ago


Isle of Wight, United Kingdom Utilita Energy Full time
About the Role

We are seeking a positive and solution-focused individual to join our Isle of Wight Retail Hub as a Part-Time Energy Hub Assistant. As an essential member of our team, you will provide exceptional customer service through face-to-face interactions, live chat, and phone support.

Your ability to adapt to different customer contact channels will enable you to seamlessly switch between face-to-face interactions, live chat, or phone support, ensuring that every customer receives the best possible experience.

This is an excellent opportunity for someone looking to start their career in the energy industry, with comprehensive training provided to ensure you have all the knowledge and tools necessary to excel in this role.

Key Responsibilities
  • Provide top-notch customer service through various communication channels.
  • Utilize our CRM system to effectively manage customer inquiries and resolve issues promptly.
  • Maintain accurate records and perform tasks efficiently.
Benefits

We offer a range of benefits to support your wellbeing, including 25 days annual leave, access to our partnered Unmind App, and an Employee Assistance Programme. You'll also enjoy exclusive packages, such as discounted home Sky TV and broadband deals.

A bonus scheme and pension contribution are also available, providing a financial incentive for your hard work and dedication.

What We Offer

As a valued member of our team, you'll receive comprehensive training, allowing you to develop your skills and expertise. Our supportive work environment encourages growth and development, helping you achieve your career goals.

You'll be part of a dynamic and inclusive team, championing diversity and promoting a culture of respect and understanding.



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