Retail Store Manager Isle of Man
5 days ago
Pets at Home Retail is a leading pet care business with a strong presence in the UK. We offer a unique and engaging shopping experience for pet owners, providing a wide range of products and services to cater to their pets' needs.
Job OverviewWe are seeking an experienced Retail Store Manager to join our team on the beautiful Isle of Man. As a key member of our management team, you will be responsible for leading a high-performing store team to deliver exceptional customer service, drive sales growth, and maintain high store standards.
Key Responsibilities- Lead and manage a team of retail staff to achieve sales targets, customer satisfaction, and operational excellence.
- Develop and implement effective strategies to drive sales growth, improve customer engagement, and increase loyalty.
- Maintain high store standards, ensuring a clean, safe, and welcoming environment for customers.
- Recruit, train, and develop talented retail staff to meet business needs.
- Foster a positive and inclusive work culture, promoting teamwork, open communication, and employee well-being.
- Minimum 6 months' supervisory/management experience in retail or a related industry.
- Excellent leadership, communication, and interpersonal skills.
- Proven track record of delivering results-driven performance, driving sales growth, and improving customer satisfaction.
- Ability to work flexible hours, including evenings, weekends, and public holidays.
- Passion for retail, customer service, and animal welfare.
- A competitive salary of £25,000 - £30,000 per annum, depending on experience.
- Opportunities for career development and progression within the company.
- A comprehensive benefits package, including annual bonus, life assurance, company pension contribution, and colleague discount scheme.
- Flexible working arrangements, including remote work options.
- A fun and supportive work environment, with regular team-building activities and social events.
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