Medical Benefits Representative

23 hours ago


Lakenheath, Suffolk, United Kingdom Leidos Full time

Are you looking for a challenging role in the healthcare industry? Leidos offers an exciting opportunity as a Beneficiary Services Representative Floater. As part of our team, you will provide education and enrollment services to TRICARE beneficiaries overseas. Your expertise will play a vital role in assisting with operating an integrated healthcare delivery system.

We are seeking a highly skilled individual with experience in medical or clinical environments. You will be responsible for verifying benefits eligibility, processing enrollments, and providing education on resources and benefits. Strong communication skills are essential for interacting with beneficiaries on the phone and in person. If you have a passion for delivering exceptional customer service and possess excellent technical skills, we encourage you to apply.

Primary Responsibilities:

  • Travel 25% to 75% of the time to multiple sites.
  • Verify benefits eligibility and process enrollments using the Defense Online Enrollment System and Customer Relationship Manager systems.
  • Provide education on resources and benefits, enrollment/disenrollment information, and customer service to beneficiaries.
  • Assist with basic claims, including status inquiries.
  • Complete training and refresher courses on HIPAA regulations and other relevant topics.

Leidos offers a competitive salary range of $65,000 - $85,000 annually, depending on qualifications and experience. Additional benefits include PTO packages, paid federal holidays, college tuition assistance, and an internal/external referral bonus program.



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