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Tenancy Sustainment Specialist

2 months ago

Birmingham, Birmingham, United Kingdom Adullam Homes Full time

Tenancy Sustainment Officer Role

Job Summary

We are seeking a highly motivated and organized Tenancy Sustainment Officer to join our team at Adullam Homes Housing Association Ltd. The successful candidate will be responsible for supporting vulnerable individuals and households in maintaining their tenancies.

Key Responsibilities

  • Work closely with tenants to identify and address any issues that may impact their tenancy
  • Develop and implement strategies to prevent tenancy breaches and promote sustainable tenancies
  • Collaborate with internal teams to provide comprehensive support to tenants
  • Conduct regular home visits to assess tenant needs and provide guidance
  • Maintain accurate records of tenant interactions and tenancy status

Requirements

To be successful in this role, you will need:

  • A strong understanding of tenancy sustainment principles and practices
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Strong organizational and time management skills
  • Ability to maintain confidentiality and handle sensitive information

What We Offer

As a Tenancy Sustainment Officer at Adullam Homes, you will have the opportunity to make a positive impact on the lives of our tenants. We offer a competitive salary and a comprehensive benefits package.