Insurance Sales Professional

3 weeks ago


Manchester, United Kingdom Matt Burton Full time
Unlock Your Potential as a Sales Advisor

Are you a driven and customer-focused professional looking to take your career to the next level? We're seeking a talented Sales Advisor to join our dynamic team at Matt Burton in the heart of Manchester City Centre.

About the Role

As a Sales Advisor, you will play a vital role in supporting our existing policyholders with their renewals through inbound and outbound calls. Your primary responsibilities will include:

  • Processing policy transactions for existing customers with accuracy and efficiency.
  • Verifying and updating customer and policy details as required.
  • Providing expert advice on policy cover levels and optional extras.
  • Addressing general inquiries from customers regarding their policy letters.
  • Explaining current policy details and any changes to the new policy.
  • Following call scripts and compliance requirements to ensure quality customer outcomes.
  • Identifying and supporting vulnerable customers with a tailored approach.
  • Offering suitable advice on cover and optional extras.
  • Proactively seeking performance improvements and focusing on professional development.
  • Meeting and exceeding all Key Performance Indicators (KPIs).
  • Completing required Continuing Professional Development (CPD) hours.
What We're Looking For

We're seeking a highly motivated and customer-centric individual with:

  • Excellent sales, telephony, and negotiation skills.
  • A passion for customer service and self-motivation.

If you're a results-driven professional with a strong work ethic and a desire to succeed, we'd love to hear from you



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