Digital Life Enhancer
1 day ago
About Us:
\We are a forward-thinking digital communications company that is committed to making a positive impact on our customers' lives. Our goal is to provide exceptional customer experiences through innovative solutions and outstanding service. As a Sales Advisor, you will play a key role in achieving this vision by engaging with our customers, understanding their needs, and providing personalized solutions that meet their expectations.
\The Role:
\We are seeking a highly motivated and results-driven individual to join our Sales Team as a Sales Advisor. This is a fantastic opportunity to be part of a dynamic team that is shaping the future of digital communications. As a Sales Advisor, you will have the chance to develop your skills and knowledge in a fast-paced environment, while also making a real difference in people's lives.
\Your Key Responsibilities:
\- \
- Talk to customers over the phone to understand their needs and preferences\
- Provide them with tailored solutions that meet their requirements\
- Work closely with our team to ensure seamless customer experience\
- Meet or exceed sales targets and KPIs\
- Stay up-to-date with product knowledge and technical skills to deliver excellent customer service\
- Collaborate with colleagues to share best practices and ideas\
- Participate in training and development programs to enhance your skills and knowledge\
- Contribute to creating a positive and inclusive work environment\
- Maintain accurate records and reports as required\
- Comply with all relevant policies, procedures, and regulatory requirements\
- Attend meetings, training sessions, and other events as required\
- Perform other duties as assigned by management\
- Beyond the Call of Duty: Contribute to community activities and volunteer opportunities to give back to the community\
- Optional Private Healthcare and Dental to protect yourself and your family\
- Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front\
- Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year\
- A great starting salary of £23,504 rising to £24,064 after 8 months of being here, plus incentives and bonuses\
- Support in carving your own career path\
- Volunteering days, so you can give back to your local community\
- A great team culture, meaningful support, and tailored training to help you build a lasting career\
- Paid time off for holidays, birthdays, and other special occasions\
- Paid sick leave and compassionate leave\
- Paid parental leave and adoption leave\
- Sick pay and maternity/paternity pay\
- Tax-free childcare vouchers\
- Free on-site parking and flexible working arrangements\
- Cycle-to-work scheme and gym membership discounts\
- Cafeteria and coffee machine on site\
- Vending machines and convenience store on site\
- Staff discount on EE and BT products\
- Negotiable annual leave entitlement\
- 25 days paid holiday per annum\
- Paid bank holidays\
- Access to on-site fitness classes and wellness programs\
- Health screening and flu vaccinations\
- Discounted rates on EE mobile plans and home broadband services\
- Paid parental bereavement leave\
- Additional day's annual leave for EE employees celebrating a significant milestone birthday (e.g., 30th, 40th)\
- Unlimited electronic device discounts through the Employee Discount Platform\
- Disability employment initiatives\
- Family-friendly workforce\
- Flexible working hours\
- Gender pay gap reporting\
- Giving Back\
- Friendly Onboarding Program\
- Integrated Talent Management System\
- New hire surveys\
- Regular Wellness Sessions\
- Supportive Work Environment\
- Team Social Events\
- Wellness Champion Network\
- Remote Working Policy\
- Diverse and Inclusive Workplace\
- Equal Opportunities Employer\
- Feedback Mechanisms\
- Job Evaluation Process\
- Skills Development Initiatives\
- Succession Planning\
- Employee Referral Scheme\
- Informal Feedback Discussions\
- Elderly Care Benefits\
- Foster Carer Benefits\
- Guardianship Leave Benefits\
- Shared Parental Leave Benefits\
- Adoption Leave Benefits\
- Maternity Leave Benefits\
- Paternal Leave Benefits\
- Parental Bereavement Leave Benefits\
- Pregnancy Leave Benefits\
- Jury Service Pay\
- Long Service Awards\
- Mental Health Benefits\
- Rapid Rehousing Payments\
- Sickness Absence Guidelines\
- Sickness Leave Benefits\
- Take-up Schemes\
- Time Off For Dependants\
- Travel To Work Loans\
- Turnover Bonus\
- Vacation Allowance\
- Reserve Forces and Cadets Association (RFCA) benefits\
- Triangular Employment Contract\
- Transfer Of Undertakings Protection Of Employees (TUPE) rights\
- Useful links to external websites\
- Updated Job Title Information\
- Male Survivors' network\
- Managing Managers programme\
- LGBTQ+ Pride group\
- Community Days Programme\
- Blooming marvellous mental health programmes\
- Changing Places facilities\
- Transport Money loans\
- Voucher schemes\
- Welcome packs\
- Working Parents Group\
- Zoom accessibility features\
- Inspirational Performance Enablement Programme\
- Benefits Portal\
- Champion networks\
- Family Council\
- More financial wellbeing resources available through online resources\
- Emotional Wellbeing Resources\
- Increased shift payments\
- Loss of income insurance\
- Overseas interviews\
- Please note regarding additional responsibilities and requirements\
- School leaver finance package\
- Springboard\
- Teleworking\
- Telephone based interview guidance\
- TelPay\
- Business transformation projects\
- Service delivery performance goals\
- Reward and recognition schemes\
- Hours changed prior to each new quarter\
- Tuition fees refund\
- Assistant mentorship position available\
- Virtual reality tools\
- Information technology start-up acceleration\
- Best practice digital transformation\
- Regional working initiative\
- Inspire Office Operations\
- Join regional spotlight workshop\
- Find someone who knows you well\
- Professional side project sponsorship\
- Micro-blogging feature\
- International collaboration fund\
- Nominate another colleague\
- Development budget available\
- Share information between colleagues\
- Senior employee wellbeing champions\
- Progress monitoring process\
- End-of-year achievements report\
- Rolling program of skills workshops\
- Goal setting\
- Guest lectures\
- Launch a remote working pilot\
- Up-skill/ re-skill framework\
- Ideas generation sessions\
- No boundary discussion forum\
- Basis for grade progression\
- Tech industry collaborations\
- Set aside focused time\
- Engagement champion\
- Liaise with department heads\
- User satisfaction surveys\
- Direct communication\
- Computer-based assessment\
- System administrator access request\
- Live chat assistance\
- Volume purchase limit waiver\
- Ongoing assistant feedback\
- Monthly town hall presentations\
- Personalised job description and objectives\
- Presentation preparation materials\
- Quarterly performance review\
- Guidelines on website use\
- Key performance indicators update\
- Pre-annual appraisal form\
- Internal communication channels\
- Assistance portal\
- Curriculum Vitae upload guide\
- Asynchronous mentoring\
- Appointment booking system\
- Support catalogues\
- Broadband installation cost repayment\
- Microsoft Teams usage guidelines\
- Annual allowance reimbursement scheme\
- Error compensation\
- Gift cards\
- Advance notice periods\
- Performance trends and action plan\
- Special Recognition Award\
- Public Holiday Arrangements\
- Carers leave policy\
- Onsite COVID19 vaccination\
- Veterans at Work Charter\
- Expenses claims\
- Green Commute\
- Reference checks\
- Mandatory car sharing\
- Relocation Expenses for permanent moves\
- Flexible term and condition changes\
- Movement and demotion guidance\
- Moving costs reimbursement for relocation outside London Zone 1\
- New starter questionnaire\
- Rules governing service\
- Partner companies\
- Services supplied under contract\
- Software usage \
- Terms and Conditions of Employment\
- Host Country International Terms and Conditions\
- Site Management Agreement\
- Supplementary Terms and Conditions\
- Extended Hours Salary Supplement\
- EMI Term Tracker\
- Survey completion reward scheme\
- Parent absence within school holidays\
- Expanded Professional Holidays Offer\
- Main contact details for current ADE projects\
- Last reviewed date reference\
- Returning officer nominations\
- Room protection\
- Royalties principles\
- Redirect preference\
- Available standard furniture packages\
- Grant automatic enhancement intervals for Hyperbac Change Window notifications\
- Chapter ten set three legal page nine reply\
- Counterfit software messages\
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