Retail Sales Associate
22 hours ago
Company Overview
Frasers Group is a leading retailer in the UK, operating multiple luxury brands including Flannels, Frasers, and Cruise. With a focus on customer satisfaction, we are seeking an exceptional Sales Assistant to join our team.
Salary & Benefits
We offer a competitive salary of £20,000 - £25,000 per annum, depending on experience, plus benefits including discounts on our products and opportunities for career advancement.
Job Description
As a Sales Assistant at Frasers Group, you will be responsible for providing exceptional customer service, processing transactions, and maintaining store standards. You will work effectively within a team environment, communicating with colleagues and customers to achieve sales targets and enhance the overall shopping experience.
Key Responsibilities:
- Greet customers with a warm welcome and ensure they are aware of your assistance
- Ask open-ended questions to understand customer needs and preferences
- Select and locate merchandise that meets customer requirements
- Provide information on in-store offers, promotions, and loyalty programs
- Process cash and card transactions accurately and efficiently
- Stay up-to-date with latest trends and product knowledge
- Maintain a clean and organized store environment
- Ensure high levels of customer satisfaction through excellent communication and problem-solving skills
Requirements:
- Excellent communication and interpersonal skills
- Ability to work effectively within a team environment
- Customer-focused attitude and passion for delivering exceptional service
- Flexibility and reliability in meeting business demands
Working Hours: Our stores operate 7 days a week, with flexible working hours to accommodate customer demand. We require our Sales Assistants to work a minimum of 20 hours per week, with opportunities for overtime during peak periods.
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