Retail Sales Associate

22 hours ago


Kingston upon Thames, Greater London, United Kingdom Frasers Group Full time

Company Overview

Frasers Group is a leading retailer in the UK, operating multiple luxury brands including Flannels, Frasers, and Cruise. With a focus on customer satisfaction, we are seeking an exceptional Sales Assistant to join our team.

Salary & Benefits

We offer a competitive salary of £20,000 - £25,000 per annum, depending on experience, plus benefits including discounts on our products and opportunities for career advancement.

Job Description

As a Sales Assistant at Frasers Group, you will be responsible for providing exceptional customer service, processing transactions, and maintaining store standards. You will work effectively within a team environment, communicating with colleagues and customers to achieve sales targets and enhance the overall shopping experience.

Key Responsibilities:

  • Greet customers with a warm welcome and ensure they are aware of your assistance
  • Ask open-ended questions to understand customer needs and preferences
  • Select and locate merchandise that meets customer requirements
  • Provide information on in-store offers, promotions, and loyalty programs
  • Process cash and card transactions accurately and efficiently
  • Stay up-to-date with latest trends and product knowledge
  • Maintain a clean and organized store environment
  • Ensure high levels of customer satisfaction through excellent communication and problem-solving skills

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work effectively within a team environment
  • Customer-focused attitude and passion for delivering exceptional service
  • Flexibility and reliability in meeting business demands

Working Hours: Our stores operate 7 days a week, with flexible working hours to accommodate customer demand. We require our Sales Assistants to work a minimum of 20 hours per week, with opportunities for overtime during peak periods.



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