Retail Manager
1 day ago
We are seeking a highly motivated and experienced retail professional to join our team as a Dual Site Retail Coordinator. This role will involve overseeing the day-to-day operations of two charity shops in Kingston upon Thames, ensuring that both stores meet their commercial targets and deliver exceptional customer service.
Key Responsibilities:- Lead a team of sales staff and volunteers to achieve shop Key Performance Indicators (KPIs)
- Maintain high standards of presentation in both shops through visual merchandising and stock management
- Implement quality control and pricing strategies to optimise sales
- Utilise sales data to make informed business decisions
The ideal candidate will have a proven track record in retail or charity management, with experience working in a similar environment. Strong leadership and communication skills are essential, as well as proficiency in visual merchandising and shop layouts. KPI awareness and drive are also key requirements for this role.
What We Offer:
- A competitive salary of £35,000 per annum
- 27 days' annual leave, plus recognised public holidays
- Training support and development opportunities
- Employee Assistance Programme - promoting staff wellbeing
- Access to blue light card discount
- Access to Pension Scheme
- Opportunity to make a real impact in hospice care
- Professional development and training
- Supportive work environment
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