Relationship Development Manager

6 days ago


Liverpool, Liverpool, United Kingdom Everton Football Club Full time

Job Overview

The Everton Football Club is seeking a highly skilled Relationship Development Manager to join our Premium Experiences - Bars, Restaurants and Experiences department. This role will involve building and managing relationships across a portfolio of assigned seasonal memberships (accounts), ensuring a consistently high quality of customer service.

Key Responsibilities

  • Proactively identify membership development opportunities and strategies
  • Manage multiple projects to deliver results in agreed timescales
  • Analyze member data presented within CRM systems
  • Support digital processes
  • Manage financial information such as payments for clients/members

Requirements

  • Exceptional customer service and communication skills
  • Ability to work in a fast-paced environment
  • Knowledge of sport and live event experiences and best practice

Benefits

This role offers a competitive salary of approximately £38,000 - £45,000 per annum, depending on experience, plus the opportunity to work on site at the famous Royal Liver Building and Everton Stadium (Bramley Moore Dock). The roles will be offered on a permanent contract working 35 hours per week plus matchday.



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