Customer Service Representative

2 weeks ago


Chesterfield, Derbyshire, United Kingdom Screwfix Full time
About the Role:

We are seeking a skilled and enthusiastic Retail Assistant to join our team at Screwfix. As a key member of our store team, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience for our customers.

Responsibilities:
  • Customer Service: Welcome customers into the store, understand their needs, and provide guidance on product selection.
  • Warehouse Operations: Assist with deliveries, maintain product stock, and collect customer orders.
  • Team Collaboration: Work closely with colleagues to maintain high standards and achieve team goals.
Requirements:
  • Customer Service Skills: Provide excellent customer service with a positive, can-do attitude.
  • Team Player: Be a team player who is willing to learn and adapt to new situations.
  • Communication Skills: Excellent communication skills, with the ability to communicate effectively with customers and colleagues.
Benefits:
  • Competitive Salary: A competitive salary and benefits package, including 28 days annual leave and a pension scheme.
  • Training and Development: Opportunities for training and development, including a comprehensive induction program and ongoing support.


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