Sales and Customer Service Representative

3 weeks ago


Chelmsford, Essex, United Kingdom Deichmann Full time

Purpose

Deichmann is seeking a Sales Assistant to join our team in our Chelmsford store. The successful candidate will be offered a competitive hourly rate and non-contractual sales commission. The role is part-time and permanent, with a contracted 6 hours per week.

About the Role

This Sales Assistant position is ideal for those who have energy, drive, and passion to work in a fast-paced, customer-facing retail environment. The ideal candidate will have a positive attitude towards providing exceptional customer service, the ability to work well within a team, and the stamina to work on a fast-paced shop floor.

Responsibilities

  • Approach customers, providing helpful and knowledgeable information on our products.
  • Serve customers at the till - processing sales transactions.
  • Recommend and promote complimentary products with each sale.
  • Collaborate with your team to achieve store sales targets and KPIs.
  • Continuous stock replenishment to ensure the shelves are always full.
  • Processing of stock deliveries in a timely manner.
  • Ensure that the shop floor is always kept clean and tidy to a high standard.
  • Any additional ad-hoc duties, as and when required.

Requirements

  • A positive, can-do attitude.
  • Strong interpersonal and communication skills.
  • Willingsness to approach and serve all customers.
  • The drive to exceed monthly performance targets.
  • Methodical approach to completing daily tasks.
  • High levels of attention to detail.
  • The ability to work both individually and as part of a diverse team.
  • The commitment to work 6 hours per week and the flexibility to work any day (Monday - Sunday).

Salary/Pay

Up to £11.64 per hour

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