Airport Operations Manager

1 month ago


Bristol, Bristol, United Kingdom Mego Employment Full time

Mego Employment Ltd is seeking a skilled Airport Operations Manager to oversee the valet parking team at Bristol Airport. As a key member of our client's site team, you will collaborate with other team leaders to ensure smooth day-to-day operations.

You will work closely with our onsite account management team to address operational challenges and maintain a high standard of service.

About the Role

As the Airport Operations Manager, you will be responsible for overseeing a team of valet attendants, ensuring that high standards of customer service and vehicle care are maintained.

Your role involves coordinating the parking process, managing the flow of incoming and outgoing cars, and ensuring smooth operations, even during peak times.

Key Responsibilities:
  1. Supervise and inspire a team of valet attendants to deliver exceptional customer service.
  2. Manage daily operations, including staffing, vehicle logistics, and customer interactions.
  3. Address customer inquiries and resolve issues promptly and professionally.
  4. Train new team members on procedures and best practices, ensuring compliance with airport regulations.
  5. Ensure the cleanliness and organisation of the parking area, as well as conduct vehicle and equipment inspections.
  6. Assist with record-keeping, inventory management, and reporting.

You must hold a UK Driving License.

You will spend the first two weeks working as a valet parking attendant to understand the role before stepping into the Airport Operations Manager position.



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