Senior Field Service Technician for Domestic Appliances

3 days ago


Manchester, United Kingdom Pacifica Full time
Pacific's Vision
We exist to keep households running while protecting the environment. Our goal is to become a Carbon Neutral Company by 2035.

Job Summary
We are seeking an experienced Domestic Appliance Engineer to join our team as an Elite Domestic Appliance Engineer. As part of our Manchester-based team, you will work collaboratively with our regional field service teams to provide a first-class service experience to our customers.

Responsibilities
* Diagnose and resolve issues with domestic appliances in customers' homes
* Collaborate with regional field service teams to ensure a high-quality service experience
* Utilize expertise and product knowledge to deliver a first-class service experience

Requirements
* Proven background in white goods repair
* Excellent communication skills and a can-do attitude
* Minimum 5 years' recent experience in the white goods repair sector in a field-based role
* Up-to-date working knowledge of at least 4 of the following: washing machines, tumble dryers, dishwashers, refrigeration, and cookers

What We Offer
* Highly competitive salary of £40,000 per annum, with quarterly wage increases based on performance
* Bonus scheme available to increase earnings
* Working 8-hour days, Monday-Friday
* Pre-planned routes and drive time included
* Intime daily parts delivery to a designated parts collection point
* Company van, fuel card, uniform, specialist tools, mobile tablet, and PPE supplied
* Company pension scheme
* Private van use (optional)
* Access to our wellbeing and work-life balance initiatives
* Excellent opportunities for progression and promotion within our business

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