Domestic Appliance Service Engineer

1 month ago

Manchester, United Kingdom Pacifica Full time €43,000

Elite Domestic Appliance Engineer - Manchester
Pacifica is one of the UKs largest providers of outsourced support and repair of domestic appliances.

As a Carbon Neutral Company, our goal is to reach net-zero carbon by 2035.

We are proud to care for our customers appliances for a more sustainable world.

We have a fantastic opportunity for a highly experienced, time served and exceptionally accomplished Domestic Appliance Engineer who also holds their CCN1 and CKR1 ACS Gas Qualifications to join our team as an Elite Domestic Appliance Engineer, where you will be provided with the tools to win and excel in your role, serving our customers in and around the Manchester area. Our field community of employed engineers are there to share best practices and to feel part of a team, creating and delivering service excellence for every customer. Every day you will use your expertise and product knowledge to diagnose and resolve issues, supported by our regional field service teams who together and independently work productively to repair our customers appliances in their homes.

Youll work collaboratively with our teams to deliver a first class service to our customers, be a good communicator with a can-do attitude, possess enthusiasm for problem solving and the passion and talent to repair our customers appliances first time. You will have a proven track record for always carrying out work of the highest quality and must have a minimum of 5 years recent experience in the white goods repair sector in a field based role and have up to date working repair knowledge of at least 4 of the following; washing machines, tumble dryers, dishwashers, refrigeration and cookers. You will need to hold a valid Certificate of Competency with minimum competencies of CCN1 and CKR1 as we do require a Gas qualified candidate for this position. Our employees are integral in achieving our vision, and our field engineers are the essential fuel powering our success.

We recognise the value our people bring, thats why we consistently improve and invest in in specialised manufacture training, appliance test equipment, engineer PPE and bespoke in-house easy to use engineer service software to ensure you have all the tools available to you to do your role efficiently and safely.

Specialised Manufacturer Training As a multi-brand repairer, specialised Manufacturer training is available from the leading appliance brands
Planning team Engineers daily routing is planned by our Office Team, based at our Head office in the North East. Pre-ordering software All our Engineers are able see their jobs in advance and pre-order the required parts, putting you in charge of your own jobs and productivity bonus scheme.
Field and office-based support Our engineers are supported daily by regional service managers and area service managers in the field, and by office-based service desk teams and manufacturer technical teams.

Highly competitive salary of £43,000 annum, with quarterly wage increases based on performance to a maximum of £50,000 per annum for a 40 hour week.
Bonus scheme available to increase your earnings.
Working 8 hour day (usually 9am-5pm), Monday Friday.
Intime daily parts delivery to a designated parts collection point local close to your location.
Sign on Bonus

Company van, including air-conditioning, electric windows and car play, fuel card, uniform, specialist tools, mobile tablet and PPE are all supplied.
Company Pension scheme
Private Van use (optional, subject to HMRC Tax rules)
Up to 33 days annual holiday allowance including 8 bank holidays
Wellbeing and fantastic work life balance
Excellent opportunities for progression and promotion within our business.
Company online retailer saving portal
Costa card gift cards monthly nominations by Team Managers
Van stock supplied and automatically replenished based on your personal usage.
Easy to use in-house engineer software for repair visits
Specialist manufacturer training
We operate a City and Guilds Assured Training scheme, that will provide you with additional product upskilling if required, enabling you to expand your current skill set

Do you have what it takes and are ready for your hard work and talent to be recognised? IMPORTANT - You will need to hold a full UK Manual Driving Licence with no more than 6 points and hold a valid Certificate of Competency with minimum competencies of CCN1 and CKR1.

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