Senior Apple Mac Specialist

4 weeks ago


London, Greater London, United Kingdom Minko's Macs Full time

About Us: Minko's Macs is a leading Apple Mac Computer specialist and retail company located in London. We are a friendly and knowledgeable team captivated with all things Apple.

As a Senior Apple Mac Specialist, you will lead the technical team in diagnosing and resolving intricate issues across Apple devices, ensuring efficient and high-quality repairs.

  • Provide exceptional technical support and guidance to customers
  • Oversee inventory management and maintain a clean, organised work environment
  • Curate captivating social media content for the company

Minimum 10 years of experience in computer repair (succeeding in a similar senior role would be beneficial)

Extensive knowledge of Apple hardware, software, and troubleshooting methodologies

Minimum of 3 years of experience in computer repair (preferably)

Minimum of 3 years of customer service experience in a technical support role (preferably)

Confident spoken and written English

Undergraduate Degree (or equivalent) 2:1 Minimum related to Computing (or similar)

Minimum 3 A Levels (or equivalent) A-C [Maths, Computer Science, Science, Media]

Minimum 5 GCSEs (or equivalent) 9-4 [Computer Science, Media]

Hands-on training and mentorship from industry professionals with 10+ years of experience.

Continuous learning and development opportunities to enhance your technical skills



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