Retail Supervisor
4 weeks ago
At Frasers, we're passionate about delivering exceptional customer experiences. As a Supervisor, you'll play a key role in driving sales and ensuring our customers receive the best possible service.
Key Responsibilities:
- Maximise sales and identify opportunities to improve performance
- Lead and motivate the team to achieve sales targets
- Be a visible presence on the shop floor to drive sales and customer engagement
- Ensure exceptional customer service is delivered at all times
- Provide training and support to team members to achieve key business objectives
- Manage the presentation and merchandising of seasonal stock in line with company directives
- Stay up-to-date with current and market trends, and monitor local competitors
- Drive and deliver key performance indicators
- Carry out additional duties as required
Requirements:
- Previous retail experience, preferably in the premium sector
- Exceptional leadership and motivational skills
- Excellent communication, planning, and organisational skills
- Strong analytical skills, with the ability to interpret financial and sales data
- High level of brand awareness and product knowledge
- Awareness of the local area
- Personal qualities: high energy, confident, assertive, positive, enthusiastic, and passionate about fashion retail
- Professional manner and trend-aware, fashion-conscious presentation
Benefits:
- Basic salary: £28,256 per annum
- Commercial bonuses
- Company pension scheme
- Long service awards
- Development courses with national qualifications
- 40% uniform discount
- Cycle to work scheme
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