Luxury Residential Concierge Manager

5 days ago

Teddington, United Kingdom Property Management Recruitment Full time
Job Description

Job Title: Luxury Residential Concierge Manager

Job Summary:

We are seeking a highly skilled and experienced Luxury Residential Concierge Manager to join our team at Property Management Recruitment. The successful candidate will be responsible for providing exceptional customer service to residents and visitors, ensuring the smooth day-to-day running of the development, and maintaining security throughout the interior and exterior of the premises.

Key Responsibilities:

  • Manage the front-of-house Reception desk and be the main point of contact for residents, guests, and tradespersons.
  • Ensure the security of residents and the development as a whole.
  • Undertake security and health & safety patrols - internal and external.
  • Monitor access-control, CCTV, and security systems.
  • Operate a secure Key and Key-FOB management.
  • Implement and monitor Health & Safety and Fire Regulations.
  • Receive, record and store deliveries, mail, and parcels.
  • Provide bin-room waste and recycling management.
  • Complete 'Incident Reports', enabling fast evaluation and remedial action.
  • Report and action repair of defective/non-functioning equipment.
  • Attend professional development training courses, as required.
  • Undertake end of month meter reads for the landlord electricity, Landlord Gas room and all water meter reads taking across all the blocks.
  • Undertake end of month (1st of the month) heat meter reads for all units across all the blocks and send all rented unit readings to their management to be billed correctly.
  • Undertake a full report at the end of month for all landlord electrical sub meters and send this across to the lease holder management department.

Requirements:

  • Accept responsibility for your own actions and decisions and demonstrate commitment to accomplish your duties in an ethical, efficient, and cost-effective manner.
  • Maintain the workspace at the concierge reception uncluttered and organised. If the area is to be left unattended then all items must be locked away.
  • Undertake patrols during each shift of the inside and outside of the development including carparks to review security, health & safety, and cleanliness/tidiness. Issues to be logged in the relevant register.
  • Provide Concierge taking over the next shift, whether permanent or temporary staff, with information of events which occurred during the shift which are relevant and may impact and affect their shift.
  • Ensure that temporary staff have a clear understanding of their key duties, especially security related ones, such as access to lifts/apartments, and have the list of emergency numbers.
  • Discuss with the estate manager any staff, site-contractor, resident, tenant/owner issues which may affect the smooth-running of the development without delay. Write and action any letter to a resident not confining with the lease.
  • Challenge courteously and respectfully any tenant/owner/visitor/contractor, having obtained the support of the managing agent or director, if time allows, where their actions/behaviour falls below an acceptable standard and could impact the safety, security, or quiet enjoyment of their apartment by residents. The police may be called if the situation dictates.
  • Facilitate and monitor moving-in/out of apartments by tenants/residents and ensure that lifts and surrounding wall and floor areas are adequately protected from damage by the removal contractors.
  • Discuss with the estate manager and property manager any changes/ideas which will improve the effective and smooth-running of the development.
  • To initiate/undertake duties not mentioned specifically herein, which are required to meet the aims of the role and are necessitated by circumstances or are requested by management.

  • Luxury Residential Concierge

    5 days ago

    Teddington, United Kingdom Property Management Recruitment Full time

    Job DescriptionJob Title: Luxury Residential ConciergeJob Summary:We are seeking a highly skilled and experienced Concierge to join our team at Property Management Recruitment. As a Concierge, you will be responsible for providing exceptional customer service to residents and guests at our luxury residential properties.Main Responsibilities:Customer Service:...

  • Luxury Residential Concierge

    6 days ago

    Teddington, United Kingdom Property Management Recruitment Full time

    Job DescriptionJob Title: Luxury Residential ConciergeJob Summary:We are seeking a highly skilled and experienced Concierge to join our team at Property Management Recruitment. As a Concierge, you will be responsible for providing exceptional customer service to residents and guests at our luxury residential properties.Main Responsibilities:Customer Service:...

  • Day Concierge

    23 hours ago

    Teddington, Greater London, United Kingdom Daniel Owen Ltd Full time

    About Daniel Owen LtdDaniel Owen Ltd is a leading provider of luxury residential services, seeking a highly skilled and professional Day Concierge to join our team.Job SummaryWe are looking for a reliable and customer-focused individual to serve as the primary point of contact for residents, guests, and contractors in our high-end residential building. The...

  • Day Concierge

    21 hours ago

    Teddington, Greater London, United Kingdom Daniel Owen Ltd Full time

    About Daniel Owen LtdDaniel Owen Ltd is a leading provider of luxury residential services, seeking a highly skilled and professional Day Concierge to join our team.Job SummaryWe are looking for a reliable and customer-focused individual to serve as the primary point of contact for residents, guests, and contractors in our high-end residential building. The...

  • Head of Residential Concierge

    6 days ago

    Teddington, United Kingdom Property Management Recruitment Full time

    Job DescriptionJob Title: Head of Residential ConciergeCompany: Property Management RecruitmentLocation: TeddingtonJob Type: Full-timeSalary: £30,000 - £32,000 per annumJob SummaryWe are seeking a highly skilled and experienced Head of Residential Concierge to join our team at Property Management Recruitment. As the first point of contact for residents and...

  • Head of Residential Concierge

    6 days ago

    Teddington, United Kingdom Property Management Recruitment Full time

    Job DescriptionJob Title: Head of Residential ConciergeCompany: Property Management RecruitmentLocation: TeddingtonJob Type: Full-timeSalary: £30,000 - £32,000 per annumJob SummaryWe are seeking a highly skilled and experienced Head of Residential Concierge to join our team at Property Management Recruitment. As the first point of contact for residents and...

  • Day Concierge

    1 day ago

    Teddington, United Kingdom Daniel Owen Ltd Full time

    Daniel Owen are currently seeking a reliable Day Concierge within the Teddington area. Are you passionate about delivering exceptional customer service and looking to advance your career in a dynamic and prestigious environment? This role as a Concierge offers a unique chance to be the face of a luxury residential building, ensuring residents and guests...

  • Day Concierge

    20 hours ago

    Teddington, United Kingdom Daniel Owen Ltd Full time

    Daniel Owen are currently seeking a reliable Day Concierge within the Teddington area. Are you passionate about delivering exceptional customer service and looking to advance your career in a dynamic and prestigious environment? This role as a Concierge offers a unique chance to be the face of a luxury residential building, ensuring residents and guests...

  • Head Concierge

    1 day ago

    Teddington, United Kingdom Daniel Owen Ltd Full time

    Are you an experienced Head of Concierge with a Hospitality background looking for a new challenge? A prestigious residential development is seeking a highly skilled Concierge to become the welcoming face and trusted point-of-contact for residents and visitors alike. Why This Role Stands Out: Professional Environment:Work in a refined and well-maintained...

  • West London Concierge

    3 months ago

    Teddington, United Kingdom Abbatt Property Services Full time

    Temporary - Teddington, London - £10.50 - £11.77 per hour We have some fabulous Day and Night Concierge opportunities for residential developments located in West and North West London. As a Temporary Concierge you will be responsible for the delivery of the highest levels of customer service to all residents, guests and external contractors at the...

  • Part-time Day Concierge, Luxury Residential Assistant

    6 days ago

    Teddington, United Kingdom Property Management Recruitment Full time

    Job Summary:The Property Management Recruitment team is seeking a highly skilled and professional Residential Concierge to join our team. As a key member of our property management team, you will be responsible for delivering exceptional customer service to residents and guests, ensuring the smooth day-to-day running of the development, and maintaining the...

  • Part-time Day Concierge, Luxury Residential Assistant

    6 days ago

    Teddington, United Kingdom Property Management Recruitment Full time

    Job Summary:The Property Management Recruitment team is seeking a highly skilled and professional Residential Concierge to join our team. As a key member of our property management team, you will be responsible for delivering exceptional customer service to residents and guests, ensuring the smooth day-to-day running of the development, and maintaining the...

  • Part-time Day Concierge, Luxury Residential

    7 days ago

    Teddington, United Kingdom Property Management Recruitment Full time

    Salary rate (Pro Rota 25 hours a week):- £16,900 GrossStart date:- ASAP5 hours shifts (5 days a week - Monday to Friday) - 09:30 or 10:00 am start to 14:30 or 15:00 pm finishing. Arriving early to site and ready to work at the start time (depending on candidate these times could start at 09:30 or 10:00am)Description: - As a Concierge you will be responsible...

  • Part-time Day Concierge, Luxury Residential

    7 days ago

    Teddington, South West London, United Kingdom Property Management Recruitment Part time

    Salary rate (Pro Rota 25 hours a week):- £16,900 GrossStart date:- ASAP5 hours shifts (5 days a week - Monday to Friday) - 09:30 or 10:00 am start to 14:30 or 15:00 pm finishing. Arriving early to site and ready to work at the start time (depending on candidate these times could start at 09:30 or 10:00am)Description: - As a Concierge you will be responsible...

  • Head of Residential Services

    6 days ago

    Teddington, South East, United Kingdom Property Management Recruitment Full time

    Job Summary:The Head Concierge at our Property Management Recruitment client's luxury residential property is the first point of contact for residents and visitors, representing the management team.Key Responsibilities:Answering queries and providing assistance to residentsMaking visitors feel welcome and ensuring a high-quality serviceMaintaining security...

  • Head of Residential Services

    5 days ago

    Teddington, South East, United Kingdom Property Management Recruitment Full time

    Job Summary:The Head Concierge at our Property Management Recruitment client's luxury residential property is the first point of contact for residents and visitors, representing the management team.Key Responsibilities:Answering queries and providing assistance to residentsMaking visitors feel welcome and ensuring a high-quality serviceMaintaining security...

  • Night Concierge

    3 months ago

    Teddington, United Kingdom Abbatt Property Services Full time

    Temporary - Teddington, London - £10.50 - £12 per hour We currently have an ongoing temporary opportunity for a reliable and proactive **Night** Concierge to work on a 4 on 4 off basis in a high end residential development in the beautiful Teddington area. You will have responsibility for delivering the highest levels of customer experience and service to...

  • Day Concierge

    3 months ago

    Teddington, United Kingdom Abbatt Property Services Full time

    Temporary - Teddington, London - £10.50 - £12 per hour We currently have an ongoing temporary opportunity for a Day Concierge to work on a 4 on 4 off basis in a high end residential development in the beautiful Teddington area. You will have responsibility for delivering the highest levels of customer experience and service to all residents, guests,...

  • Residential Cleaning Specialist

    3 weeks ago

    Teddington, Greater London, United Kingdom Aster Group Full time

    About the Role As a Residential Cleaning Specialist, you will play a vital role in maintaining a clean and welcoming environment for our residents. Your dedication to cleanliness and attention to detail will contribute to their comfort and well-being. Reporting to the Home Management Team, your responsibilities will include: Thoroughly cleaning and...

  • IT Manager

    12 hours ago

    Teddington, South West London, United Kingdom Platinum Recruitment Consultancy Full time

    Role: IT ManagerLocation: Richmond upon ThamesSalary / Rate of pay: Up to Up to £50,000 p.a.Platinum Recruitment is working in partnership with a busy hotel in the Richmond upon Thames borough and we have a fantastic opportunity for an IT Manager to join their management teamWhat's in it for you?Besides the fantastic opportunity to show your talent and...