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Day Concierge

2 months ago


Teddington, Greater London, United Kingdom Daniel Owen Ltd Full time

About Daniel Owen Ltd

Daniel Owen Ltd is a leading provider of luxury residential services, seeking a highly skilled and professional Day Concierge to join our team.

Job Summary

We are looking for a reliable and customer-focused individual to serve as the primary point of contact for residents, guests, and contractors in our high-end residential building. The successful candidate will be responsible for delivering exceptional customer service, ensuring the smooth operation of the development, and maintaining a professional and polished demeanor.

Key Responsibilities

  • Customer Service: Serve as the primary point of contact for residents, guests, and contractors, maintaining a professional and polished demeanor.
  • Development Operations: Oversee the smooth operation of the development, including reception duties, phone and email correspondence, and security patrols.
  • Security and Maintenance: Conduct daily lift alarm checks, monitor access-control, CCTV, and security systems, and manage key and Key-FOB security.
  • Facilities Management: Ensure the cleanliness and orderliness of communal areas, including waste and recycling management, and report maintenance issues and coordinate repairs.
  • Communication and Support: Support the Property Manager by addressing urgent queries, coordinating site services, and maintaining clear communication logs.

Requirements

  • Reliability: Dependable and consistent in attendance and performance.
  • Presentation: Well-groomed and professional appearance.
  • Politeness: Courteous and respectful in all interactions.
  • Communication Skills: Excellent verbal and written communication abilities.

About You

We are looking for an individual who is dedicated to excellence and thrives in a customer-focused environment. If you are passionate about delivering exceptional customer service and have a strong desire to advance your career in a dynamic and prestigious setting, we encourage you to apply for this exciting opportunity.