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Customer Service Liaison Officer
2 months ago
**About the Role**
We are seeking a highly skilled and motivated individual to join our team as a Customer Liaison Officer. As a key member of our customer service team, you will be responsible for providing exceptional customer service and ensuring that all customer inquiries and issues are resolved in a timely and professional manner.
**Key Responsibilities**
- Manage and resolve customer complaints and issues in a fair and efficient manner
- Provide excellent customer service and support to internal and external customers
- Work closely with internal stakeholders to resolve customer issues and improve customer satisfaction
- Develop and maintain a thorough understanding of our products and services to effectively communicate with customers
- Collaborate with the customer service team to achieve customer satisfaction targets and improve overall customer experience
**What We Offer**
As a Customer Liaison Officer at FM Conway Ltd, you will have the opportunity to work in a dynamic and fast-paced environment with a team of experienced professionals. We offer a range of benefits, including:
- Competitive salary and benefits package
- Opportunities for career development and professional growth
- Collaborative and supportive team environment
- Recognition and rewards for outstanding performance
**About FM Conway Ltd**
FM Conway Ltd is a leading provider of infrastructure services, with a strong reputation for delivering high-quality solutions to our customers. We pride ourselves on our core values of Care, Innovation, Integrity, and Excellence, and are committed to creating a culture that values and supports our employees.
