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Supply Chain Support Coordinator

2 months ago

Ashford, Kent, United Kingdom Brakes Full time
Job Title: Supply Chain Support Coordinator

Brakes, a leading foodservice provider, is seeking a highly skilled Supply Chain Support Coordinator to join their team on a full-time, permanent basis. The successful candidate will be based at the Ashford office and report directly to the Supply Chain Support Desk Manager.

The Supply Chain Support Coordinator will be the primary point of contact for internal Supply Chain queries from various stakeholders across the business. This role requires exceptional communication and problem-solving skills to ensure seamless collaboration and efficient resolution of queries.

Key Responsibilities:
  • Manage the Supply Chain support desk mailbox and phone lines, responding to queries and resolving issues in a timely and professional manner.
  • Develop and maintain relationships with customers and key stakeholders to build trust and confidence in the Supply Chain team.
  • Assist in achieving Supply Chain and Service targets by processing order amendments, substitutions, and managing large orders.
  • Monitor and analyze data to identify trends and areas for improvement, providing insights to inform business decisions.
Requirements:
  • Excellent customer service and communication skills.
  • Good understanding of SAP and ability to work with various stakeholders.
  • Ability to thrive in a fast-paced, demanding environment and prioritize workload effectively.
  • People-oriented and able to build strong relationships with customers and colleagues.
What We Offer:
  • A competitive salary and generous holiday allowance.
  • Pension scheme and opportunities for career growth and development.
  • Huge discounts on Brakes' products and services.
  • Recognition awards and incentives for outstanding performance.