Senior Manager of Implementation and Client Relations

3 weeks ago


London, Greater London, United Kingdom Flexciton Full time
Job Overview

We are seeking a Senior Manager of Implementation and Client Relations to join our team at Flexciton. In this role, you will be responsible for leading high-performing teams of implementation leaders and technical experts, developing and nurturing talent within the organization, and efficiently allocating resources to projects based on skills, expertise, and project requirements.

Key Responsibilities
  • Building and leading high-performing teams of implementation leaders and technical experts.
  • Developing and implementing scalable processes for client success teams.
  • Managing projects on a time and materials basis and enabling T&M-based services delivery models.
  • Collaborating with sales, marketing, and product development teams to ensure a unified approach to client engagement and service delivery.
Requirements
  • A STEM degree from a reputable institution.
  • Excellent software data and integration skills.
  • Expertise in enabling client change management.
  • Proven experience in having developed and implemented scalable processes and team enablement.
Salary and Benefits

The estimated salary for this role is £90,000 - £120,000 per year, depending on experience. Benefits include stock options, L&D opportunities, a hybrid working model, breakfasts and snacks, monthly lunches, a health cash plan, an annual team trip, additional holiday days, discounts with BHN extras perks, and a season ticket loan/cycle to work scheme.



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