Customer Relations and Complaints Manager
3 weeks ago
We are seeking an exceptional Customer Relations Officer to join our team at Giacom Group.
Job Description- To provide support to our partners in managing IP Voice and International voice orders.
- Liaise with partners and suppliers to resolve issues and provide proactive updates.
The successful candidate will be the first point of contact for complaints and escalations, requiring excellent customer service skills.
Key Responsibilities- Provide exceptional support and service to our valued partners.
- Handle incoming calls and emails with a high level of customer satisfaction.
- Strong customer service skills are essential for this role.
- Previous experience with Microsoft packages is beneficial.
- A competitive salary: £25,000 - £35,000 per annum.
- A comprehensive pension plan.
- Diverse and inclusive work environment.
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Complaint Resolution Specialist
3 weeks ago
Wallsend, North Tyneside, United Kingdom Giacom Group Full timeJoin Our Team as a Customer Relations OfficerGiacom Group is expanding its team and looking for a highly skilled Customer Relations Officer to manage partner relationships and resolve complaints efficiently.Key ResponsibilitiesSupport partners in handling IP Voice and International voice orders.Resolve issues by liaising with partners and suppliers.You will...
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Partner Support Liaison
3 weeks ago
Wallsend, North Tyneside, United Kingdom Giacom Group Full timeCustomer Service Expert WantedGiacom Group is seeking a skilled Customer Relations Officer to handle customer complaints and provide excellent support services.About the RoleManage partner relationships and resolve complaints efficiently.Provide support for IP Voice and International voice orders.As the first point of contact for customers, you must possess...
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Facilities Coordinator
7 days ago
Wallsend, North Tyneside, United Kingdom Elior Uk Full timeRole SummaryWe are looking for a skilled Facilities Coordinator to join our team at Elior UK. This role involves supporting the smooth operation of our site, including maintaining cleanliness, organisation, and adherence to safety protocols.As a key member of our team, you will work closely with colleagues to ensure excellent customer service and efficient...
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Business Development Representative
3 days ago
Wallsend, North Tyneside, United Kingdom EE Full timeIntroductionWe are a dynamic and forward-thinking company looking for a talented Sales Advisor to join our team. In this role, you will be responsible for selling our range of products and services to customers over the phone.About the RoleThe ideal candidate will be a confident and enthusiastic individual with excellent communication skills, a strong work...
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Restaurant Operations Manager
7 days ago
Wallsend, North Tyneside, United Kingdom B&I (Business and Industry) Full timeJob Description:We're looking for an experienced Chef to join our team at Eurest. As a Chef, you'll play a key role in creating exceptional food experiences for our clients and customers. Your primary responsibility will be to prepare and serve high-quality food that meets our standards. You'll also be involved in overseeing and implementing menu changes,...
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Customer Service Representative
1 month ago
Wallsend, North Tyneside, United Kingdom DigitalKOG Limited Full timeDigitalKOG Limited is a distinguished Digital Marketing Agency with a team of 20 lead-generating experts. Our Customer Contact Centre manages leads generated through our client companies' websites and initiates outbound leads using customer databases.Job Description:You will be working from our Customer Contact Centre at Wallsend, where you will be...
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Customer Service Associate
4 weeks ago
Wallsend, North Tyneside, United Kingdom Wallsend Full timeAbout UsWe are a leading retailer with a strong presence in Wallsend. Our mission is to deliver an exceptional customer experience and provide our employees with the opportunity to develop their careers.Job SummaryWe are seeking a highly motivated and enthusiastic Sales Assistant to join our team in Wallsend. As a Sales Assistant, you will play a vital role...
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Customer Experience Representative
5 days ago
Wallsend, North Tyneside, United Kingdom ASDA Full timeAbout the RoleWe're seeking a highly motivated Customer Experience Representative to join our team at ASDA. In this role, you'll work closely with customers, colleagues, and stakeholders to deliver an exceptional shopping experience.As a Customer Experience Representative, you'll be responsible for handling customer inquiries, resolving issues, and promoting...
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Customer Experience Leader
1 week ago
Wallsend, North Tyneside, United Kingdom Card Factory Full timeCareer OpportunitiesWe are seeking an experienced Store Manager to join our team at Card Factory. As a Store Manager, you will play a key role in driving commercial growth and developing a high-performing team.ResponsibilitiesOverall responsibility for the running of the store, focusing on customer experience, colleague development, and delivering commercial...
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Customer Service Specialist
1 week ago
Wallsend, North Tyneside, United Kingdom Trinity Fire & Security Systems Full time**About the Role**We are seeking a highly skilled Customer Care Engineer to join our team at Trinity Fire & Security Systems. As a key member of our team, you will be responsible for installing, commissioning, and servicing fire detection and alarm systems, life safety systems, and security systems in line with current regulations.About YouYou have extensive...
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Commercial Development Manager
3 weeks ago
Wallsend, North Tyneside, United Kingdom JJ Foods Ltd Full timeAre you a driven professional with a passion for business growth?JJ Foods Ltd is seeking an experienced Commercial Development Manager to join our team. As a key member of our sales team, you will be responsible for expanding our customer base and driving revenue growth.Key Responsibilities:Develop and execute a strategic plan to drive new business...
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Facilities Maintenance Coordinator
5 days ago
Wallsend, North Tyneside, United Kingdom Elior Uk Full timeWe're looking for a dedicated Facilities Maintenance Coordinator to join our team at Cobalt Business Park. This is a unique opportunity to work behind the scenes, supporting our front-line staff in delivering exceptional service.Job ResponsibilitiesThe ideal candidate will be responsible for maintaining site facilities, including cleaning and stocking areas....
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Food Service Manager
5 days ago
Wallsend, North Tyneside, United Kingdom B&I (Business and Industry) Full timeCulinary ExcellenceIn this exciting role, you will play a key part in delivering exceptional food experiences for our clients, working closely with our team to achieve culinary excellence. As a leading food service company in the UK, Eurest offers a unique opportunity to showcase your skills and creativity in a fast-paced kitchen environment.Your Key...
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Accommodation Operations Support Specialist
5 days ago
Wallsend, North Tyneside, United Kingdom Elior Uk Full timeAt Elior UK, we're seeking an Accommodation Operations Support Specialist to join our team at Cobalt Business Park in Wallsend.About the RoleThis exciting opportunity will see you work as a Site Assistant, supporting our General Services team. Your main responsibility will be to ensure the smooth operation of our site facilities, maintaining cleanliness and...
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Senior Operations Manager
3 days ago
Wallsend, North Tyneside, United Kingdom Compass UK & Ireland Full timeCompass UK & Ireland: A Career in Food ServiceWe are seeking a skilled Senior Operations Manager to join our team at Compass UK & Ireland. As a key member of our food service team, you will be responsible for ensuring the smooth operation of our catering services, maintaining high standards of quality and consistency, and providing exceptional customer...
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Hospitality Assistant
1 week ago
Wallsend, North Tyneside, United Kingdom Elior Uk Full timeJob OverviewWe are seeking a highly motivated and organised Hospitality Assistant to join our team at Elior UK. In this role, you will be responsible for ensuring the smooth operation of our site based at Cobalt Business Park, Silverlink, Wallsend.This is a full-time position, working 35 hours per week with occasional weekends to support holiday cover.The...
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Culinary Expert
5 days ago
Wallsend, North Tyneside, United Kingdom B&I (Business and Industry) Full timeAbout the RoleWe are seeking a skilled Culinary Expert to join our team at Eurest, a market-leading food service company in the UK. As a key member of our staff, you will be responsible for preparing and serving high-quality food that truly makes a difference in the lives of our customers.Key Responsibilities:Food Preparation: Prepare delicious, high-quality...
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Project Management Lead
1 month ago
Wallsend, North Tyneside, United Kingdom Antal International Network Full timeJob Title: Project Management LeadAntal International Network is seeking a highly skilled and experienced Project Management Lead to oversee and manage photovoltaic (PV) projects of varying sizes. The ideal candidate will possess excellent leadership and project management skills, with a proven track record in managing both small and large-scale renewable...
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Shipping Operations Manager
7 days ago
Wallsend, North Tyneside, United Kingdom MTrec Technical Careers Full timeJob DescriptionThe Role You Will DoManage the export process from start to finish, ensuring timely delivery and customer satisfaction.Develop and maintain effective working relationships with key customers, suppliers, and forwarders to develop more business opportunities.Liaise with customers to obtain information to ensure correct measures are in place and...
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Hospitality Management Leader
1 week ago
Wallsend, North Tyneside, United Kingdom Compass UK & Ireland Full timeJob Title: Hospitality Management LeaderWe are looking for a Hospitality Management Leader to join our team in Compass UK & Ireland. As a Hospitality Management Leader, you will be responsible for managing and developing hospitality services to meet client expectations.Key Responsibilities:Develop and implement strategies to enhance customer experience and...