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Salesforce Transformation Lead

1 month ago


Norwich, Norfolk, United Kingdom LSA RECRUIT LTD Full time
Job Overview

This is a permanent opportunity to join LSA RECRUIT LTD as a Salesforce Transformation Lead. The successful candidate will have 8+ years of CRM experience, with a minimum of 5 years on the Salesforce platform.

We are looking for an expert who has a deep understanding of the Salesforce product suite, including Sales, Service, and Community. The ideal candidate will be able to lead business process redesign, roadmap planning, and identifying touch points in multi-cloud implementations.

About the Role

The Salesforce Transformation Lead will be responsible for developing strong client relationships by building trust, rapport, and positive working relationships with key sponsors, stakeholders, and team members. They will also remain current with leading-edge industry and technology drivers and innovations, including the Salesforce product set.

The role involves managing discussions with various levels of customer's business stakeholders, identifying and helping build services offerings to support rapid time to value for Salesforce implementations. Where required, they will support deep-dive pre-sales activity to position successful delivery of customer solutions.

Liaising with Salesforce product teams to support client implementations is also a key part of the job. The successful candidate will maintain a target billable utilisation aligned to the role, validating solution components, leading customer walkthroughs, and providing guidance to the project manager for key issues/risks to the project.

Requirements
  • 8+ years CRM experience with a minimum of 5 years on the Salesforce platform
  • Expert level understanding of the Salesforce product suite, including any two of the following: Sales, Service, Community
What We Offer

The estimated salary for this role is around £80,000 - £100,000 per annum, depending on experience. This is a fantastic opportunity to work with a reputable company like LSA RECRUIT LTD and develop your skills and expertise in Salesforce transformation.