Porter Team Member

4 days ago

Exeter, Devon, United Kingdom Royal Devon University Healthcare NHS Foundation Trust Full time
Job Summary

The Royal Devon University Healthcare NHS Foundation Trust is seeking a skilled and dedicated individual to join our Portering Team. As a General Porter, you will play a vital role in ensuring the smooth operation of our healthcare services, providing exceptional patient care and support to our patients, staff, and visitors.

Main Responsibilities
  • Work closely with the Portering Operations Manager and Site Practitioners to prioritize operational requirements and ensure the efficient delivery of portering duties.
  • Assist in managing the portering duties and performance of the Portering staff across the Trust.
  • Undertake a shift working pattern, including nights, days, weekends, and bank holidays, for which allowances will be paid.
  • Contribute to the on-going development and delivery of the Portering services.
  • Work alongside the Portering Operations Manager to assess the requirements of the Portering departments operational needs and assign staff accordingly to meet the needs and demands of the service.
  • Provide a flexible, efficient quality service extending care and consideration to patients, staff, and visitors.
  • Receive work requests via Telephone and the Trust My Care computer system and take prompt and appropriate action in a courteous and helpful manner in order to ensure that an effective and timely service is delivered to all users.
  • Supervise and prioritize work and direct staff accordingly, via 2-way radio, telephone, and the My Care system to ensure optimum use of resources.
  • Ensure duties carried out by Dispatchers/Porters are completed accurately and in a timely way.
  • Corridor Clearance duties in line with the Trusts Fire Advisory regulations.
  • Furniture/Office move requests.
Working Pattern:

12 hour shifts, including nights, days, weekends, and bank holidays for which allowances will be paid

Interview Date:

To be arranged

Pay:

The salary advertised for this position reflects the Agenda for Change 2024-5 rates, inclusive of a pay award implemented from October 2024. If you join before this date, the pay award will be backdated to April 2024 or your start date, whichever is later. Until then, remuneration will be based on the 2023-4 pay bandings (Pay scales for 2023/24 | NHS Employers).

For further information please contact:

Garth Saunders; Portering Manager on 07770692677 or Craig McIvor; Portering Operations Manager on 07425413770 or

As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon.The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.

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