CAD Application Engineer

1 week ago


Huntingdon, Cambridgeshire, United Kingdom SmartSourcing plc Full time
About the Role

We are seeking an experienced 1st Line Support Engineer to join our team at SmartSourcing plc. As a key member of our support department, you will play a crucial role in resolving customer tickets and associated frontend/backend problems in control rooms and data centres.

Responsibilities

Your primary responsibilities will include supporting and maintaining the CAD application in accordance with agreed customer KPIs and Service and Maintenance Contracts. You will work with a variety of technologies, including SQL, HTTP, containerisation, and virtualisation, and provide excellent customer service while ensuring high-quality technical solutions.

Requirements

To be successful in this role, you will need to have a strong background in IT, including expertise in Windows, drivers, updates, and software maintenance. You should also possess cyber-security awareness and experience working with hardware. Additionally, you must have a full UK driving licence and passport for training purposes in France.

Estimated salary: £26,250 per annum.
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