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Poker Dealer

2 months ago

Reading, Reading, United Kingdom Grosvenor Casinos Full time

About the Role

Grosvenor Casinos is seeking a skilled and charismatic Poker Dealer to join our team in Reading South. As a Poker Dealer, you will be responsible for dealing a successful and entertaining poker game, providing a professionally dealt game of poker, and creating a memorable guest experience.

Key Responsibilities

  • Welcome customers warmly into the business and provide a warm and inviting atmosphere.
  • Live our values of Service, Teamwork, Ambition, Responsibility, and Solutions in all interactions with customers and colleagues.
  • Work with colleagues to provide efficient and dynamic service, ensuring a seamless and enjoyable experience for all guests.
  • Deliver an excellent quality experience by evaluating individual needs and acting upon this information, ensuring that every guest feels valued and respected.
  • Communicate effectively with colleagues and card room supervisor to ensure a smooth and efficient operation.
  • Create an environment of community and fun, fostering a sense of belonging among guests and colleagues alike.
  • Show immaculate technical standards in dealing, chips skills, bet calculation, and enforcing the rules of the game, ensuring a fair and enjoyable experience for all.
  • Interact with customers in a range of ways that is consistent with their experience and ability in the game, providing a personalized and engaging experience.
  • Maintain the security of the game, cash, and assets, ensuring the integrity and safety of our operations.
  • Ensure proactive compliance with all regulations, particularly for licensing conditions, and safer gambling practices, upholding the highest standards of integrity and responsibility.

Requirements

  • Part-time only, with paid training provided to ensure a smooth transition into the role.