Luxury Bridal Consultant

1 day ago


Milton Keynes, Milton Keynes, United Kingdom WED2B Full time

We are seeking an experienced Senior Bridal Sales Consultant to join our team at WED2B, a leading luxury bridal retailer. As a Senior Bridal Sales Consultant, you will be responsible for providing exceptional customer service to brides and their entourage.

Your main task will be to help customers find their perfect wedding dress, accessories, and bridesmaid dresses. You will also support junior sales consultants by leading by example and providing guidance and advice as required.

Key responsibilities include:

  • Assisting brides into and out of bridal and bridesmaid gowns in a courteous and respectful manner.
  • Supporting the store to achieve its sales targets and KPI's by focusing on personal goals and assisting junior sales consultants to maximise their sales techniques.
  • Assisting with escalated queries from customers and junior sales consultants to support the sales process.
  • Supporting the management team in the training of new team members.
  • Taking payments and operating the till and PDQ machine.
  • Liaising with the management team to resolve any serious customer complaints.

The ideal candidate will have previous experience in a sales role and be able to work effectively in a fast-paced retail environment. Previous experience in the bridal industry is desirable, but not essential.

We offer a competitive salary of £11.20 per hour, as well as a range of benefits including an annual bonus scheme, comprehensive training programme, and generous staff discount.



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