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Service Excellence Associate

1 month ago

Worthing, West Sussex, United Kingdom CV-Library Full time
Customer Service Executive - A Rewarding Career Opportunity

We are seeking a highly skilled Customer Service Executive to join our team. As a key member of our client-facing team, you will play a vital role in delivering exceptional customer experiences and driving business results.

About the Job:

  • Provide five-star customer service to existing and prospective clients, ensuring a high level of satisfaction and loyalty.
  • Identify opportunities for growth and upselling, utilizing CRM systems to drive business results.
  • Participate in ongoing training and development to stay up-to-date on industry trends and best practices.

Requirements:

  • A minimum of 1 year of experience in a customer-facing role within an office environment.
  • Proficiency in using CRM systems and strong computer skills.
  • A valid car driver's license, as regular travel is required.

What We Offer:

  • A competitive salary of £26,250 per annum, with opportunities for performance-based increases.
  • A comprehensive benefits package, including paid training and professional development opportunities.
  • A dynamic and supportive work environment, with clear career progression paths.

This is an exciting opportunity for a motivated individual to grow their career and make a real impact in a growing organisation.