Account Management Associate

3 weeks ago


Worthing, West Sussex, United Kingdom Leaders Romans Group Full time

About the Role

This Account Management Associate position involves building and maintaining strong working relationships with branch staff and managers to resolve queries in a timely manner. The ideal candidate will have excellent customer service skills and enjoy financial administrative tasks.

Key Responsibilities

  • Assisting branch staff with errors on the system and general queries via telephone and Help Desk
  • Assisting Landlords with queries via telephone and email
  • Reviewing Landlord and Tenant ledgers/accounts
  • Refunding demands and fees generated in error

What We Are Looking For

  • Strong problem-solving skills
  • Excellent communication skills
  • Ability to work accurately and efficiently

What We Offer

This role comes with a competitive salary, comprehensive training, and opportunities for career growth within the company.



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