
Account Management Associate
3 weeks ago
About the Role
This Account Management Associate position involves building and maintaining strong working relationships with branch staff and managers to resolve queries in a timely manner. The ideal candidate will have excellent customer service skills and enjoy financial administrative tasks.
Key Responsibilities
- Assisting branch staff with errors on the system and general queries via telephone and Help Desk
- Assisting Landlords with queries via telephone and email
- Reviewing Landlord and Tenant ledgers/accounts
- Refunding demands and fees generated in error
What We Are Looking For
- Strong problem-solving skills
- Excellent communication skills
- Ability to work accurately and efficiently
What We Offer
This role comes with a competitive salary, comprehensive training, and opportunities for career growth within the company.
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