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Freight Forwarding Coordinator
1 month ago
Freightserve, a leading Freight Forwarding and Shipping company, is seeking a skilled Freight Forwarding Coordinator to join their team.
Responsibilities:
- Process shipments via air, ocean, and road.
- Complete all relevant import/export paperwork and enter console data.
- Prepare and submit HM Customs paperwork depending on the mode of transport.
- Manage HAWB's, MAWB's, and IATA forms.
- Handle customer inquiries and resolve issues.
- Arrange collections and deliveries of freight with haulage companies.
- Provide quotations for air, road, and ocean services to customers.
- Negotiate ad-hoc rates with suppliers.
- Invoice shipments and reconcile supplier invoices.
- Ensure sufficient stationery is available for departmental needs.
Requirements:
- Experience with consolidations, HAWBs/MAWBs, and IATA shipment procedures.
- Knowledge of customs procedures and Inward & Outward Processing Reliefs.
- Proficiency in MS Office (WORD, OUTLOOK, EXCEL) and ASM/Chief system.
- Ability to work independently, handle customer queries, and communicate effectively.
- Flexibility to work shifts, including overtime, and be on call as needed.
As a Freight Forwarding Coordinator at Freightserve, you will play a critical role in ensuring the smooth operation of our freight forwarding services. If you have a strong background in logistics and a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.