People Operations Manager
4 weeks ago
We are seeking a highly skilled and experienced People Operations Manager to join our team at Superdry. As a key member of our People team, you will play a critical role in delivering exceptional employee experiences and driving business success.
Key Responsibilities- Lead a team of 6 people, including 4 People Administrators, a Data and Systems Analyst, and an international HR Advisor, to ensure the delivery of all day-to-day aspects of the People Operations service.
- Develop and implement global processes and practices that prioritize employee experience, compliance, efficiency, and effectiveness.
- Collaborate with the wider People Team and various stakeholders across the business to drive business outcomes and improve employee engagement.
- Initiate projects to establish the team as the first point of contact for all HR queries and develop processes, knowledge guides, and practical skills to handle generalist and ER-based queries.
- Establish and embed a People Policy steering committee to ensure legislative updates are captured and policies reflect Superdry values and behaviors.
- Gain an understanding of all our People systems and integrate with our HRIS to ensure they are fit for purpose and making everyone's working lives more effective and efficient.
- Play an integral part in the wider People team with special projects and requests.
- Work across the People team and the business to establish and promote a culture of self-service, seeking advancements to the self-service offering and processes.
- Assist with internal and external audit project requests.
- Make data-driven decisions related to the services provided by your team, including identification of areas for improvement and demonstrating the impact of services provided.
- Experienced in previous HR roles with exposure to employee relations, working closely with HR systems, and people data.
- Curious and happy to get hands-on, with a genuine excitement and passion for People Operations, experience of breaking down processes/problems, and identifying opportunities to deliver business improvements.
- Comfortable discussing compliance, with a good working knowledge of UK employment laws, and any knowledge of international employment laws would be beneficial.
- Ready to lead a team, with strong coaching and leadership skills.
- Capable of managing and delivering a high volume of work at pace, keeping calm under pressure, and minimizing errors.
- Able to take responsibility and ownership for your workload, being proactive and confident to use your own initiative and see things through to completion.
- Friendly and engaging, with the ability to build collaborative, trustworthy relationships across a global team.
- Confident with handling confidential information and understanding the importance of data protection.
- Happy to role-model the best use of Microsoft Office – Teams, Word, Excel, Outlook, and PowerPoint.
- 25 days annual leave, plus bank holidays, and a holiday buying scheme.
- An additional day off to celebrate your Birthday.
- Family-friendly working policies, including enhanced maternity, paternity, and adoption leave.
- Company Pension scheme.
- All employees are covered by our Life Assurance policy while working at Superdry.
- A big staff discount – 50% off in-store and online.
- Onsite parking and electrical car parking points.
- A range of learning and development materials to help you grow with us.
- Time off for volunteering work.
- A global employee assistance plan.
- Cycle To Work Scheme and an excellent Car contract hire/purchase scheme.
- Local discounts with businesses across Gloucestershire.
We are a global lifestyle brand that values individuality and diversity. We believe that everyone has a voice and we want to hear it. We create environments where individuality can flourish and is celebrated as part of who we are as a brand. We're proud that over 90% of our people feel strongly that they can be themselves at work. We welcome conversations about flexible working for all roles at Superdry and will always accommodate it where possible.
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Cheltenham, Gloucestershire, United Kingdom SUPERDRY Full timeAbout the RoleWe are seeking a highly skilled and experienced People Operations Manager to join our team at Superdry. As a key member of our People team, you will play a critical role in delivering exceptional employee experiences and driving business success.Key ResponsibilitiesLead a team of 6 people, consisting of 4 People Administrators, Data and Systems...
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Cheltenham, Gloucestershire, United Kingdom SUPERDRY Full timeAbout the RoleWe are seeking a highly skilled and experienced People Operations Manager to join our team at Superdry. As a key member of our People team, you will play a critical role in delivering exceptional employee experiences and driving business success.Key ResponsibilitiesLead a team of 6 people, consisting of 4 People Administrators, Data and Systems...
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Cheltenham, Gloucestershire, United Kingdom SUPERDRY Full timeAbout the RoleWe are seeking a highly skilled and experienced People Operations Manager to join our team at Superdry. As a key member of our People team, you will play a critical role in delivering exceptional employee experiences and driving business success.Key ResponsibilitiesLead a team of 6 people, consisting of 4 People Administrators, Data and Systems...
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