People Operations Manager
4 weeks ago
About the Role
We are seeking a highly skilled People Operations Manager to join our team at Superdry. As a key member of our People Operations team, you will play a critical role in delivering exceptional employee experiences across the globe.
Key Responsibilities
- Lead a team of 6 people, consisting of 4 People Administrators, Data and Systems Analyst, and an international HR Advisor, to ensure productivity, quality, and SLA measures are maintained.
- Collaborate with the wider People Team and various stakeholders to drive business objectives and improve employee engagement.
- Develop and implement global processes and practices that prioritize employee experience, compliance, efficiency, and effectiveness.
- Manage and deliver high-volume work at pace, maintaining calm under pressure and minimizing errors.
- Take ownership of workload, using initiative and driving projects to completion.
- Build collaborative relationships across the global team, handling confidential information and data protection with care.
About You
- Proven experience in HR roles, including employee relations, HR systems, and people data.
- Curious and hands-on, with a passion for people operations and a drive to deliver business improvements.
- Comfortable discussing compliance and UK employment laws, with knowledge of international employment laws beneficial.
- Strong coaching and leadership skills, with experience in team leadership and development.
- Capable of managing multiple priorities, working under pressure, and meeting deadlines.
- Friendly and engaging, with excellent communication and interpersonal skills.
What We Offer
- 25 days annual leave, plus bank holidays, and a holiday buying scheme.
- An additional day off to celebrate your birthday.
- Enhanced maternity, paternity, and adoption leave.
- Company Pension scheme and Life Assurance policy.
- 50% staff discount in store and online, plus access to heavily discounted sample stock.
- Flexible working hours, onsite parking, and a range of learning and development materials.
- Access to a global employee assistance plan, Cycle To Work Scheme, and Car contract hire/purchase scheme.
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