People Operations Manager

4 weeks ago


Cheltenham, Gloucestershire, United Kingdom SUPERDRY Full time

About the Role

We are seeking a highly skilled People Operations Manager to join our team at Superdry. As a key member of our People Operations team, you will play a critical role in delivering exceptional employee experiences across the globe.

Key Responsibilities

  • Lead a team of 6 people, consisting of 4 People Administrators, Data and Systems Analyst, and an international HR Advisor, to ensure productivity, quality, and SLA measures are maintained.
  • Collaborate with the wider People Team and various stakeholders to drive business objectives and improve employee engagement.
  • Develop and implement global processes and practices that prioritize employee experience, compliance, efficiency, and effectiveness.
  • Manage and deliver high-volume work at pace, maintaining calm under pressure and minimizing errors.
  • Take ownership of workload, using initiative and driving projects to completion.
  • Build collaborative relationships across the global team, handling confidential information and data protection with care.

About You

  • Proven experience in HR roles, including employee relations, HR systems, and people data.
  • Curious and hands-on, with a passion for people operations and a drive to deliver business improvements.
  • Comfortable discussing compliance and UK employment laws, with knowledge of international employment laws beneficial.
  • Strong coaching and leadership skills, with experience in team leadership and development.
  • Capable of managing multiple priorities, working under pressure, and meeting deadlines.
  • Friendly and engaging, with excellent communication and interpersonal skills.

What We Offer

  • 25 days annual leave, plus bank holidays, and a holiday buying scheme.
  • An additional day off to celebrate your birthday.
  • Enhanced maternity, paternity, and adoption leave.
  • Company Pension scheme and Life Assurance policy.
  • 50% staff discount in store and online, plus access to heavily discounted sample stock.
  • Flexible working hours, onsite parking, and a range of learning and development materials.
  • Access to a global employee assistance plan, Cycle To Work Scheme, and Car contract hire/purchase scheme.


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