People Operations Manager

3 weeks ago


Cheltenham, Gloucestershire, United Kingdom SUPERDRY Full time
About the Role

We are seeking a highly skilled and experienced People Operations Manager to join our team at Superdry. As a key member of our People team, you will play a critical role in delivering exceptional employee experiences and driving business success.

Key Responsibilities
  • Lead a team of 6 people, consisting of 4 People Administrators, Data and Systems Analyst, and an international HR Advisor, to ensure productivity, quality, and SLA measures are maintained.
  • Collaborate with the wider People Team and various stakeholders across the business to drive employee engagement and retention.
  • Develop and implement processes to streamline people operations, improve efficiency, and enhance employee experience.
  • Manage and deliver high-volume work at pace, maintaining a calm and composed demeanor under pressure.
  • Take ownership of workload, using initiative and proactivity to drive results and continuous improvement.
  • Build and maintain collaborative relationships across the global team, fostering a culture of trust and open communication.
Requirements
  • Proven experience in HR roles, including employee relations, HR systems, and people data.
  • Strong coaching and leadership skills, with the ability to develop and motivate a team.
  • Excellent communication and interpersonal skills, with the ability to build relationships with diverse stakeholders.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
  • Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
  • Knowledge of UK employment laws and international employment laws (desirable).
About Superdry

At Superdry, we value diversity, inclusivity, and individuality. We strive to create a workplace where everyone feels welcome, valued, and empowered to contribute their best work. We offer a range of benefits, including 25 days annual leave, flexible working hours, and a comprehensive learning and development program.

We are committed to making a positive impact on our community and the environment. We offer a range of initiatives, including a Cycle to Work Scheme, a Car contract hire/purchase scheme, and a range of local discounts with businesses across Gloucestershire.

We are an equal opportunities employer and welcome applications from all qualified candidates. We are proud to be an inclusive and diverse workplace, and we encourage applications from underrepresented groups.



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