Pension Fund Administrator

11 hours ago


Birmingham, Birmingham, United Kingdom ENGINEERINGUK Full time
Pension Administration Role
XPS Group is a leading consulting and administration business specialising in the pensions sector.
We are looking for an experienced Pensions Administrator to join our Birmingham office with hybrid working arrangements.
This role suits someone with previous experience in a similar administrative or customer service role where they have gained knowledge and experience of MS Office products, or a recent graduate looking to embark on their career within pensions.

The Job Responsibilities
As a Pensions Administrator, you will be responsible for:
  1. Updating pension administration databases and systems.
  2. Handling queries from government agencies like the Department for Work and Pensions (DWP) and HM Revenue and Customs (HMRC).
  3. Receiving and handling internal and external telephone inquiries.
  4. Performing manual benefits calculations.
  5. Amen​ding non-financial work such as change of address.
  6. Assisting the team with project-related work such as bulk mailshots to scheme members.
  7. Ensuring accurate updating of time recording system for chargeable and non-chargeable activities, meeting utilisation targets.

Your Skills and Qualifications
To be successful in this role, you must possess:
  • A good standard of education with a minimum Grade 4/C in GCSE Maths and English.
  • Excellent organisational and planning skills.
  • Able to see projects/tasks through to completion within given timescales.
  • Able to follow instructions, procedures, policies and assimilate information quickly in a consistent manner.
  • Enthusiastic, positive and flexible approach to work.
  • Able to recognise the need for a customer-focused approach to delivery, exceeding customer expectations.

Salary and Benefits
We offer a competitive salary of £45,000 per annum, participation in our annual discretionary Bonus Scheme, 25 days holiday plus flexibility to buy or sell holiday, flexible Bank holidays, Pension scheme, matching contribution structure, Healthcare cash plan, Flexible Benefits Scheme, Life Assurance cover, four times basic salary, XPS Rewards, Employee Assistance Programme, Access to a digital GP service, Paid volunteering day when participating in Company organised events, Staff referral scheme. The estimated salary range is £40,000 - £50,000 per annum.

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