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Senior Hospitality Operations Manager

1 month ago

London, Greater London, United Kingdom ENGINEERINGUK Full time

   Company Overview

M&S is a leading UK retailer seeking a skilled and dedicated Senior Hospitality Operations Manager to join its team in Southampton, Hedge End, or Fareham.

   Salary

The successful candidate will be rewarded with a competitive salary of £50,000 - £60,000 per annum, depending on experience, plus benefits.

   Job Description

We are looking for a highly motivated individual to lead our hospitality operations in the West Quay, Whiteley Village, or Hedge End store. As a Senior Hospitality Operations Manager, you will be responsible for driving sales growth, improving customer satisfaction, and developing the skills of our team members.

   Benefits

As an M&S employee, you will enjoy a range of benefits, including:

  • 20% colleague discount across all M&S products and many third-party brands for you and a member of your household.
  • Competitive holiday entitlement with the potential to buy extra holiday days.
  • Discretionary bonus schemes awarded based on personal objectives and business performance.
  • A generous Defined Contribution Pension Scheme and Life Assurance.
  • A tailored induction and wide range of training programmes to develop your skills.
  • Amazing perks and discounts via our M&S Choices portal.
  • Industry-leading parental, adoption, and neonatal policies, providing support and flexibility for your family.
  • Access to wellbeing support for all colleagues, including a 24/7 Virtual GP and PAM Assist.