Bank Mental Healthcare Assistant

3 days ago

York, York City, United Kingdom Priory Group Full time

About the Role

We are seeking a skilled and compassionate Bank Mental Healthcare Assistant to join our team at Priory Group. As a Bank Mental Healthcare Assistant, you will play a critical role in supporting the delivery of high-quality patient care in our medium secure hospital.

Main Responsibilities

  • Assist qualified staff with the assessment and implementation of individual patient care plans, undertaking routine tasks and activities as directed to facilitate the wellbeing, dignity, and treatment of all patients.
  • Provide practical support and responsive care to patients who require assistance with intimate personal needs, ensuring that such activities comply with procedures and relevant healthcare legislation.
  • Observe and monitor the wellbeing of patients, ensuring that any unusual physical, mental, or emotional occurrences are promptly referred to senior staff/the primary nurse and documented as appropriate.
  • Provide specific interventions with patients as delegated by a Registered Nurse, and following training and competency attainment, such as Observation and Engagement with Patients, escorting patients on leave, and being involved in de-escalation and management of violence and aggression.
  • Contribute to a team approach to patient care in conjunction with all members of the multidisciplinary team.
  • Participate in regular ward meetings and attend other meetings as requested.
  • Assist in the maintenance of stock levels, including pharmaceutical products.
  • Assist in the maintenance of ward cleanliness and tidiness and adhere to infection control policy and procedures at all times.
  • Develop and maintain a good professional relationship with patients, colleagues, and visitors, responding promptly and courteously to requests and enquiries.
  • Help promote and maintain an environment conducive to meeting the needs of the patient/relatives and carers.
  • Ensure service users are gaining a quality service that is value for their money.
  • Receive and convey information from telephone or personal enquiries in a courteous manner and ensure all persons visiting the ward are greeted and assisted in a welcoming and supportive manner.

Requirements

  • Educated to a minimum NVQ 1 or GCSE's in Mathematics and English.
  • Understands the need for strict confidentiality.
  • Basic IT literacy.

About Us

Priory Group is a leading provider of behavioural care and specialist support services. We offer a challenging and fulfilling career with the support of a world-class organisation willing to invest in your development. Our team is dedicated to making a real and lasting difference to the lives of the people we support.

What We Offer

  • A competitive salary.
  • A comprehensive induction program.
  • Ongoing training and development opportunities.
  • A supportive and collaborative work environment.

How to Apply

If you are a motivated and compassionate individual who is passionate about delivering high-quality patient care, we encourage you to apply for this exciting opportunity. Please submit your application, including your CV and a cover letter, to us. We look forward to hearing from you.

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