Customer Service Sales Support Representative

4 weeks ago


Deeside, Flintshire, United Kingdom Scantec Recruitment Full time

A leading food manufacturer is seeking a graduate sales and customer service executive to join their team. This role offers a lot of personal development and the opportunity to learn the business and move into another role in 12 months time.

The role is a cross-functional office position supporting the sales office function and the management of sales orders for both UK trade and wholesale customers.

Key responsibilities include:

  • Ensuring the smooth delivery of product and the monitoring of UK wholesaler & direct to trade payments.
  • Dealing with customer enquiries.
  • Order entry onto NAV / CRM system.
  • Focus on supporting UK wholesale and trade customer base.
  • National accounts administrative support – Support with Presentations / Day to day activity.
  • Telesales including upselling.
  • Cold calling new potential business.

The ideal candidate will have telesales experience within a manufacturing environment and good IT skills including Office 365, Power Point and NAV.

They will need to be a good, confident communicator with the ability to build strong relationships and be organised with good planning skills, a self-starter and problem solver/solution provider for customer/consumer enquiries.



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