IT Support Specialist

3 weeks ago


Winchester, Hampshire, United Kingdom Sparsholt Full time

We are seeking an experienced IT Support Engineer to join our team at Sparsholt.

Job Summary

The successful candidate will provide hands-on support to staff and students, ensuring seamless operation of IT systems.

This role involves working closely with the IT Services manager and other Engineers to deliver excellent customer service to end-users at all skill levels.

The ideal candidate will have a strong background in IT, experience with Microsoft 365 administration, and excellent interpersonal skills.

Key Responsibilities
  • Provide direct support to staff and students
  • Work collaboratively with the IT team to achieve objectives
  • Maintain high levels of customer satisfaction

The post holder will be expected to work professionally, adhering to College policies and procedures, as well as legal requirements.

Requirements
  • Good level of end-user IT experience
  • Experience with Microsoft 365 administration
  • Excellent communication and interpersonal skills
Benefits
  • Eligibility to join a defined contribution pension scheme
  • Free on-site parking
  • OCP Scheme
  • OMPS
  • Flexible Working Policy
  • Holiday entitlement of 23 days plus Public and Bank Holidays along with college closure days at Xmas
  • Access to an employee assistance scheme
  • On-site gym at the Sparsholt campus
  • Facility to purchase Sparsholt produce including plants, flowers, fruit & vegetables, fish, venison and turkey
  • Access to discounted hair and beauty treatments at the Andover campus
  • Ability to access a range of CPD events and support with undertaking professional qualifications
  • Various food outlets and eateries offering good value food and drink at competitive prices
  • Nursery on the Sparsholt campus operated by a commercial provider

We estimate the salary for this position to be around £26,000-£29,000 per annum, depending on qualifications and experience.



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