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Customer Service Representative
2 months ago
About the Role
We are seeking a motivated and enthusiastic Service Colleague to join our team at Asda Stores Ltd. As a Service Colleague, you will play a vital role in delivering excellent customer service and ensuring the efficient running of our stores.
Key Responsibilities
- Provide exceptional customer service, responding to customer queries and resolving issues in a professional and courteous manner.
- Work across multiple departments to ensure the smooth operation of the store, including serving customers at the checkouts, replenishing products on the shelves, and perfecting pizzas.
- Collaborate with colleagues to maximize sales and deliver a great online shopping experience.
- Develop and maintain a thorough knowledge of products and services, making recommendations to customers to enhance their shopping experience.
About You
We are looking for someone who is naturally friendly, enthusiastic, and willing to learn new skills. You will have a strong customer focus, excellent communication skills, and the ability to work effectively in a team environment.
What We Offer
In addition to a competitive salary, you will receive a range of benefits, including 10% off your Asda shopping, incentive schemes, a pension scheme, and discounts across a range of services and activities.